Customer Service
Resume:
November ****
All Companies Accepting
Jasma Edwards
To Whom It May Concern,
In today's work environment oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service retail professional to represent you when assisting your valued customers.
My 4 years of experience in the work industry has taught me how to meet and exceed each customer's expectations with a mind setting to go over and beyond! I have assisted different types of customers in different types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
It would be a pleasure to interview with you and I look forward to hearing from you soon. I have attached my resume to give more insight into my experience over the years.
Thank You In Advance,
Jasma Edwards
Jasma J. Edwards
2052 Prince Hall Dr.
Detroit, MI 48207
**********@*****.***
OBJECTIVE:
________________________________________
Professional customer service, receptionist and supportive service team member seeking a challenging position within a company or organization where fresh ideas, creativity, time management and hard work will lead to positions of growth and advancement opportunities.
HIGHLIGHTS OF QUALIFICATIONS:
________________________________________
• Quality Service
• Excellent Communicating Verbal and Written
• Professional Demeanor
• Great Public Relation Skills Socially and economically
• Environmental Specialist in Janitorial, Maintenance, Housekeeping
SKILLS CATEGORIES:
________________________________________
Receptionists
• Answer telephones, and direct calls to appropriate staff
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
• Operate office equipment such as voice mail messaging systems, facsimile and copiers
• Transmit information or documents to customers, using computer, mail, or facsimile machine
• Provide information about establishment such as location of departments or offices, employees within the organization, or services provided
Janitorial
• Cleaned restrooms, offices, lavatories and lobbies
• Service, clean and supply restrooms, gather and empty trash
• Clean building floors by sweeping, mopping, scrubbing, or vacuuming
• Follow procedures for the use of chemical cleaners, prevent damage to floors and fixtures
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
• Notify managers concerning the need for major repairs or additions to building operating systems
EMPLOYMENT HISTORY:
________________________________________
Janitorial, 3/2009 - 01/2010, Paul's Dental Group, Detroit, MI
Office Assistant, 06/2008 - 09/2008, John C. Marshall Elementary School, Detroit, MI
Receptionists, 05/2006 - 11/2007, New Light Recovery Center, Detroit, MI
EDUCATION:
________________________________________
Diploma - Technology
Detroit Technology High School, MI
NOTES / OTHER INFORMATION:
________________________________________
Always willing to advance and learn new things, I love to be around people and a hard worker, dependable, trouble-shooting skills, team player, great time management skills
References:
_____________________________________________________
Loritha Scott- Detroit,MI- 313-***-****
Mary Danforth- Detroit,MI- 313-***-****
Marilynn Wade-Detroit,MI- 313-***-****
Contact this candidate