William Biggs

**** * ******* *******, ** *****

Cell 509-***-****

Email: ehbz09@r.postjobfree.com

Objective

I am seeking a challenging Network Engineering position in an enterprise

network. I am a results-focused and goal oriented leader with solid

qualifications in designing, planning and implementation.

Experience

Orbitcom Inc. Spokane, WA (2010 - Present)

Network Engineer/Operations Manager

. Migrated 1100 customers to a new upstream in Denver to save the

company $4 a customer each month.

. Ran multiple network audits to maximize network capacity without

losing stability or redundancy, which resulted in $12k in savings a

month.

. Managed a network operations team, as well as provide technical

knowledge to Sales and the CSR's.

. Optimized IP blocks to maximize usage and customer needs.

. Provisioned and upgraded network hardware with minimal customer

outage.

. Planned, designed and implemented upgrades, conversions and

replacements based on necessity, capacity and budgetary requirements.

. Worked with multiple contractors, vendors and providers to manage

projects and service requests.

NoaNet, Spokane, WA (2009-2010)

Network Analyst I

. Assisted Network Engineers, and other IT professionals, with the

design, development, implementation and daily operation of multiple

networks.

. Responsible for troubleshooting first line system failures and

ensuring optimum system performance.

. Monitored SONET and DWDM optical networking including; metro Ethernet

and long haul fiber optics.

. Monitored network outages and coordinated vendor trouble tickets as

well as internal ticketing.

. Installed and upgraded network switches for new and existing

customers.

Networking Skills

Routers & Switches: Cisco 800-12000 Routers, Cisco 1900-6500 Switches,

Cisco 6160, Cisco BPX

SONET: Cisco ONS 15454 (DS1 - OC192)

Security: Cisco PIX 501 - 525, ASA 5510

Technologies: MPLS, Routing, Switching, Access-lists, Radius, CWDM,

DWDM, EFM

Routing Protocols: BGP 4, OSPF, EIGRP

WAN/LAN/MAN: ATM, Frame Relay, HDLC, PPP, ISDN, Ethernet, RPR, POS,

VTP, STP, VLANS

Infrastructure: DC Power Plants, Generators, Fuse Panels, DC Wiring, M13

Mux, DS1/DS3, IDF, MDF

Education

A.A.S., Network Design and Administration, Spokane Community College

C.C.N.A.

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