Alishia Melanson
North Andover, MA 01845
**************@*****.***
Objective
I would like to obtain a position that utilizes and further develops each of my skills and will allow me to work my way up into a position of more responsibility.
Work Experience
Acosta, Tewksbury , MA
Retail Service Merchandiser
07/2011 - Present
Read and follow a plan-o-gram to effectively complete set/project work. Have a working knowledge of merchandising and retail terminology. Perform duties such as moving and cleaning shelves, installing new racks and shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing packouts, restocks and reorders as necessary. Assist in gathering and moving materials, supplies, fixtures and equipment necessary for the assigned set/project work. Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship. Report and discuss observations and issues with ASAP Senior Area Manager/ASAP Area Manager. Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities. Effectively and accurately prepare, process, submit, and manage documentation related to assigned set/project work. Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries. Perform other duties as assigned.
Market Basket, Haverhill, MA
Cashier
01/2010 - 12/2010
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Greet customers entering establishments. Maintain clean and orderly checkout areas. Weigh items sold by weight to determine prices. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Compute and record totals of transactions. Issue trading stamps, and redeem food stamps and coupons. Resolve customer complaints. Keep periodic balance sheets of amounts and numbers of transactions. Answer customers' questions, and provide information on procedures or policies.
Lifeplans, Waltham, MA
Administrative Assistant
07/2008 - 07/2009
Set up new cases, including data entry, faxing and scanning materials. Contact physicians and healthcare providers to obtain medical information Process requests and obtain status updates for current requests. Review reports for accuracy and update reports as needed.
Education
Grafton Job Corps Career Academy North Grafton, MA
Certified Medical Administrative Assistant and Graduate Equivalency Diploma (GED
2007 - 2008
Selected Coursework: Health Unit Coordination: Maintenance of patient charts; facilitation of clear communication between doctor and health care professionals; transcription of doctor’s orders Medical Administration: Medical terminology; reception techniques; medical records; customer service; computer skills
Skills
Knowledge of operating general office equipment (fax, copier, scanner ,phone)
Basic office tasks (filing, scanning, mailing, copying, shipping and receiving)
Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
Customer Service/ Reception Techniques
Data Entry
Internet Explorer
Medical Records Management
Spreadsheets & Reports
40 WPM
Fast Learner
Multi Tasker