Customer Service Sales

KELLY A. SHEEL

Lauderdale by the Sea, FL • TEL 954-***-**** • **********@*****.*** • www.thewhole9.com/profile/kellysheel

Creative and self-directed graphic design professional with proven expertise in design, instruction, and sales within several commercial and creative environments. Technically accurate and resourceful, with a talent for formulating creative solutions to exceed customer expectations. Leverages understanding of art and design to successfully communicate content and purpose. Expert knowledge of presentation design, corporate branding, promotional artwork, advertising, and print design/production. Stays abreast of current styles, trends, and new design techniques and technology.

AREAS OF STRENGTH

Art Direction • Client Relationship Management • Digital and Print Publications • Instruction

Multi-media • Sales / Customer Service• Team Leadership • Technical Design

PROFESSIONAL EXPERIENCE

Donner Photographic, Norwich, CT 1997 Present

PHOTO SALES ASSOCIATE

Combines graphic arts background with outstanding customer service to promote the sale of pre-printed, specialty dance photo packages across South Florida. Travels to dance schools and studios to present the packages; utilizes soft-sell techniques to secure sales with clients from widely varying backgrounds.

• Recognized as the lead salesperson for the South Florida region, with sales averages consistently outperforming company goals.

American Express / TRS, Ft. Lauderdale, FL 1997 2009

CREATIVE MEDIA SPECIALIST

Built on a solid foundation of multi-media design to create various informational and promotional materials for departments across the organization. Leveraged technical proficiency in graphics and photo manipulation with various multi-media materials to design and produce brochures, informational posters, promotional giveaway packets, displays, logo designs, and PowerPoint presentations to optimize brand awareness. Worked closely with management and vendors to conceptualize a design and ensure production according to specifications. Actively led and participated in the planning and execution of the organization’s philanthropic activities.

• Established a project tracking database for internal clients that enabled project prioritization and ensured consistent on-time delivery.

• Central role on the Employee Satisfaction Team in conceptualizing and producing engaging motivational campaigns for up to 1,000 employees.

• Directed the successful planning, promotion, and management of the organization’s annual charity vault sale, maximizing money collected for philanthropic activities.

ADDITIONAL EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE, Value Rent-A-Car, Boca Raton, FL

ART INSTRUCTOR, Orange County Public Schools, Orlando, FL

EDUCATION

Bachelor of Science, Art Therapy Florida Southern College, Lakeland, FL

Desktop Publishing Program – Art Institute of Ft. Lauderdale, FL

Contact this candidate