Linda M. Sutton
West Allis, WI 53219
Home 414-***-****
Cell 414-***-****
*************@*****.***
OBJECTIVE: To secure a job where my medical coding, technical, and computer skills in Word, Works, Access, Excel, and PowerPoint would be useful. I also have excellent customer service and Data Entry, coding and billing skills. My keyboarding skills are 35 - 40 wpm.
QUALIFICATIONS
Adaptable to new environments
Work well with others
Eager to learn new skills
EDUCATION
Milwaukee Area Technical College West Allis WI January 2010 –2011
Technical Diploma in Medical Coding (ICD-9-CM & CPT coding)
Certified CCA and CPC
Medical Billing Courses – Health Reimbursement and Basic Accounting
Microsoft Office 2007 & 2010 Courses
Waukesha County Technical College Pewaukee WI January 2001 - May 2002
Certificate in Central Service
Health and Computer courses for Microsoft Office 2003
Graduated May 2002 from Health and Computer courses
WORK HISTORY
Randstad Professional Staffing/Assigned to United Health Group August 2011 – December 2011
Administrative Assistant – Advanced Level
Responsible for Extracting Daily Priority Report to keep track of OE Accounts
Assist 14 Sales Account Executives in Daily Ordering of Open Enrollment Kits and Member Issues
Use of Critical Escalation Issues, Billing and Enrollment Issues as well as Team Tracker Issues
Ordering of GE and OE Kits, Connector Model Samples, and Giveaways for Open Enrollment meetings
Run AARP Med Supp Rates and send out materials for age- ins
Use of Compas, GRT, GPS to Look up Member ID and Enrollment Information
Enter Open Enrollment meetings into Salesforce database
Assist with Travel Arrangements
Volt Professional Staffing/Assigned to Rockwell Automation April 2008 - February 2009
Administrative Assistant/Program Coordinator II
Work in Excel and Pos Database, Orion, and Access software
Implemented SAP Portal Database Cleanser; Lotus Notes and Net meeting
Collaborated with distributors for address verifications to enter into new database system
Used Internet Search Engines for distributor’s address verifications
KForce Professional Staffing Co/Assigned to Workflowone, Inc
Accountant Assistant April 2007 - September 2007
Assist in data entry of A/P and A/R in Oracle and QuickBooks
Responsible for maintaining weekly Excel spreadsheet reports
Assisted in outsource and in source billing and invoicing
Delivered incoming and outgoing mail
Children’s Hospital August 2006 - February 2007
Dental Secretary
Greeting Patients and answering up to 300 calls a day on a 4 line phone
Assessed 10 to 20 trauma calls a day
Coordinated patient scheduling for 10 dentists
Maintained patient charts; entered patient charges
Senior Residential Care of America, Inc. May 2004 - April 2006
Human Resource Assistant/File Clerk/Front Desk Receptionist
Accountable for organization of employee and patient filing system
Assisted in interviewing, hiring and orientation of CNA’s for 9 facilities
Collaborated with Administrators of each facility for hiring staff
Documented attendance records for 9 facilities
Performed reference and background checks
Answered 4 line Phone; worked in Excel and Word
Assisted in Payroll processing