Data Entry Project
Resume:
Ana Romero
Chicago, IL ***32
*.******.*@******.***.***
OBJECTIVE To obtain a clerical mail extraction position, where dynamic interpersonal communication, data entry skills, bilingual fluency, Microsoft office skills, and close attention to detail, will accomplish the productivity goals of an organization.
EDUCATION Saint Xavier University- Chicago, IL, 60655
Bachelor of Arts in English, May 2009, Summa Cum Laude distinction
Minor concentration in Spanish
Overall GPA: 3.5/4.0; major GPA: 3.9/4.0
HONORS April 2009- SXU Excellence in Writing Undergraduate Award
July 2009- Inducted into Kappa Gamma Pi, The National Catholic College Graduate Honor Society
SKILLS Languages: Bilingual Spanish, fluent
Computer: Word; Excel; Outlook, Power Point; type 50-55 wpm
EXPERIENCE NORC at the University of Chicago Chicago, IL
Phone Interviewer, September 2009- March 2012
Performed CATI (computer aided telephone interviewing):
Call and screen random phone numbers for government-sponsored surveys of household health topics
Conduct interviews in eligible households, adhering to script and data integrity guidelines
Draw on project knowledge to increase participation levels in each target area
Input call notes/set appointments and disposition cases to reflect outcome of each call attempt for follow up amongst staff, until final disposition is reached (i.e. completion, refusal, etc) in each case
Maintain confidentiality of all research data collected
Performed the interviewing process in both languages
Escalate difficult issues to supervisors as needed
REFERENCES Furnished upon request
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