MAHMOUD BOUCHAMA
**-**** *** ** ****** Orleans, Ottawa ON K1C 7K4 613-***-****- **********@***.*** ______________________________________________________________________
* Career Goal
Seeking the challenging bilingual sales representative position in a dynamic environment
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Academic Background
*Achieved Bachelor of Arts in Communications and Public Relations from 1991 to 1996
Credential assessment N: A 2/08051222
Delivered by International Credential Assessment of Canada
*Acquired negotiation and sales techniques certificate from April to august in 1999 R.F.A CONSEILS -Paris-
*Front desk Agent/Guest Service Attendant Certificate in April 2009
HT HOSPITALITY TRAINING INC Ottawa ON
- E MERIT training in Reservations and Sales, Arrivals and Departures, Procedures, Legislation
- WHIMS, First Aid Certification
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* Professional Excellence Summary
-Significant experience in sales and marketing
-Demonstrate strong communication and interpersonal skills
-Proficient with computers and specialized software
-Proven supervisory and leadership ability
-Skilled multi-task, able to analyze and solve problems effectively and efficiently
-Professional, diligent, mature
-Working capacity in English, French, Arabic; some ability in Spanish
-problem solving and customer service skills
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Professional Background
* Worked as sales representative in SODISMA enterprises, an automotive dealership company from Sept to July in 1997,where I accomplished the following tasks:
- Promote sales to existing clients, and estimate or quote prices
- Achieving targets and sales quotas consistently.
- Identify and solicit potential clients
- Customer service oriented
- Manage the client's loan files with financial institutions
* Since 1999 to 2008, I occupied the sales representative position and promoted to the account manager inside AUTO HALL group,I Performed the following achievments in the industrial and transportation branch:
- Sell Mitsubishi industrial Trucks, and exceed sales objectives
- Manage clients from initial contact to closing contract
- Develop and maintained customer service levels and relations
- Perform administrative and financial tasks
- Travel to prospect and deliver services to clients
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References Available Upon Request