Seasoned Sales Account Manager
Resume:
Lynnette N. Hughes
Carrollton, TX 75010
***********@*******.***
Profile:
Results orientated, dependable and professional experience in Sales, Account Management, and Marketing. Excels in fast paced environments and has the ability to increase company productivity and profitability.
Works well independently as well as part of a team. Committed to excellence; obtained Employee of the Year Award 2006
Objective:
To obtain a position where I can accomplish my goals of growing professionally and finding a long-term career.
Work Experience Summary:
• Sales Account Manager for a multi-billion dollar software industry.
• Inside Sales Account Manger for a multi-billion dollar semi-conductor industry.
• More than five years experience as a National Account Manager at an established publication company.
• Customer Service Representative and Events Specialist for an esteemed women’s organization.
Education:
University of North Texas - Denton, Texas
Bachelor of Arts and Sciences; Major: Advertising, Minor: Marketing
December 2006
Work Experience:
Sales Account Manager (Contractor)
Microsoft Corporation/The Lead Dogs October 2008 to February 2009
As a Sales Account Engagement Manager my responsibilities included:
• Calling prospective customers to influence software purchasing decisions in a cold call manner to generate interest and demand
• Achieving/exceeding weekly pipeline quota of $300k in opportunities
• Proactively prospecting/ Leveraging existing contacts
• Qualifying all leads & sales opportunities
• Establishing account strategies
• Leveraging business from new & established relationships \Working directly with customers and channel partners
• Meet or exceed calling activity specified by Manager
• Selling to ‘C’ level executives Microsoft products against competitive industry products
• Finding environments and qualifying opportunities for Microsoft Solutions company-wide agreements
Inside Sales Account Manager July 2007 to October2008
Maxim Dallas Direct/Dallas Semiconductor
As an Inside Sales Account Manager my responsibilities included:
• Managing high volume accounts to ensure customer’s needs are met and accounts are being maintained according to territory
• Handling all incoming sales calls regarding order status, price/availability/and terms of sale, and post-sales support
• Making outbound calls to prospect for new business and meeting quarterly quota
• Following up on all quotes to ensure that all potential bookings are secured as well as building relationships with customer base for future business
•Negotiating contracts and working with business units for high volume accounts to ensure that pricing and bonded inventory is satisfactory and meets the needs of all target clients
• Inquiring and building relationships with various Maxim/Dallas groups including Quality, Manufacturing, Shipping, Business Management, and Accounting
• Reviewing all credit applications for new customers and increasing credit lines for return customers
• Managing all prepay accounts for international customers to ensure that wires and checks have been received and properly posted to accounts
• Coordinating and formatting training manual for all new hires; and training new hires on computer systems as well company policies and procedures
• Creating and presenting presentations for employee training on new and updated information on all computer systems
National Account Manager October 2002 to July 2007
Lyndar Publications, Plano, TX
As a National Sales Account Manager, my responsibilities included:
• Managing daily duties which included creating sales reports, coordinating travel plans, promotional materials, trade shows and events
• Executing sales/marketing strategies and objectives to increase sales for clients and reach monthly sales goals
• Calling prospective clients to acquire new accounts as well as managing existing accounts
• Calling bookstores and venues to generate interest on behalf of clients
• Interfacing with clients and vendors to track and monitor accounts and overall sales
• Monitoring and negotiating contracts, creating spreadsheets, and maintaining accurate inventory for clients
• Acting as the single point of contact for clients; preparing proposal agreements and negotiating contracts between the client and publishing company
• Reconciling monthly commissions for clients and account representatives
• Coordinating the resolution of any issues with clients
Customer Service Rep and Events Specialist October 2001 to February 2003
Women of Faith, Plano, TX
As a customer care and events specialist my responsibilities included:
• Taking inbound calls for inquiries about conferences and registration
• Making outbound calls to organization to generate interest in conferences and increase ticket sales
• Traveling to arenas to assist with set up, registration, organizing volunteers, and managing product tables
• Assisting with the creation of marketing materials related to conferences
• Registering attendees and monitoring ticket sales
• Creating attendance and ticket sales reports once conferences have been completed
Computer Software Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Adobe Photoshop
Siebel
References are available upon request.
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