healthcare, administrative assistant, clerical

MARY A. DUVAL

**** ********* ** – Conway, SC **526

Cell: 716-***-****

Email: *************@*****.***

OBJECTIVE: To obtain a challenging position in a setting that will utilize my education and work

experience,as well as, offer growth opportunity.

WORK HISTORY

2006 – 2010 MOORE WALLACE RMS / RR DONNELLEY, Hebron, OH 43025

Production Control Expeditor

· Planned, prepared, issued and controlled production schedules to ensure a controlled flow to meet production requirements.

· Advised management of the status of work in progress and potential production problems to ensure that personnel, equipment, materials and services are provided as needed.

· Submitted purchase requisitions and scheduled work for outside vendors when necessary.

· Coordinated interdepartmental activity with quality control, manufacturing, customer service and shipping to schedule and expedite the movement of product.

· Constant monitoring and follow ups to ensure on time delivery for our customers

2004 – 2006 KELLY TEMPORARY SVCS / MOORE WALLACE INTERACTIVE, Grand Island, NY 14072

Bindery / Production Office

· Responsible for printing, maintaining & distributing production report and attending production meetings.

· Responsible for receiving and tracking the daily production from press to shipping.

1998 – 2005 KENMORE MERCY HOSPITAL, Kenmore, NY 14217

Office Manager / Administrative Assistant II – Diagnostic Services

· Work directly with the Physicians, Directors and staff of the Respiratory Care, Nuclear Medicine and Cardiology Departments. Function in a pivotal role for the smooth operation of each department, as well as, coordinate services with other departments within the system and physician offices.

· Organize and prioritize operations of the office for each department.

· Schedule patient appointments for each department and instruct patients via telephone or mail on necessary preparatory information required for each test.

· Responsible for maintaining inventory supply for each department. Order supplies through mainframe or by special request through purchasing. Keep records of purchases.

· Served as backup for payroll processing through TPS System for all 3 departments.

1996 – 1998 Patient Registration Receptionist

· Greet and register patients with courtesy and understanding.

· Gather and input required personal information maintaining confidentiality at all times.

· Selected as a Core Trainer for Mercy Health System computer conversion to SMS-Invision.

· Played a key role in the development of the end users training manual for the Patient Management System.

1995 – 1997 RAMADA INN AT THE FALLS, Niagara Falls, NY 14303

Administrative Assistant

EDUCATION

1994 – 1996 Niagara County Community College, Sanborn, NY 14132

A.A.S., Medical Assistant; QPA 3.2

Completion December 1996

References available upon request

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