Bobbie L. Phillips
Kellyville, OK 74039
Home: 918-***-**** Cell: 918-***-****
Email: *************@***.***
_______________________________________________________________________________________________
Profile Professional and dedicated individual with fifteen years experience as Operation/Recruiting manager. Skilled in numerous areas related to human resource and sales functions.
Work History
June 1996 to Adecco Employment Services
November 2007 Tulsa, OK
Director of Sales 2005-2007
Manage sales staff for Tulsa and Oklahoma City markets.
Compile target reports for all markets.
Territory cold call and business growth sales.
Create RFP (request for proposal) written responses.
Conduct client sales presentations.
Develop sales leads (territorial, partnership and national).
Support Operations to maintain current and new clients.
Oversee collections for all client base.
Report sales forecast.
Support (Direct Hire, Professional search) sales.
Review all client price and service negotiations in all markets.
Area Branch Manager 2000-2005 (NE Oklahoma)
Maintained 5 offices, staff and operation functions. Managed 5 office managers and retained budget compliance and client satisfaction reports.
Supported sales department in preparation and presenting of sales proposals.
Compiled Statistical information and Market recruiting data for client meetings.
Territory cold call and business growth sales.
Internal Auditing of ISO compliance.
Company Trainer for all changing procedures/policies.
Overseen client quarterly business reviews.
Volunteered membership to various community organizations to support company name recognition.
Volunteer time to current client base for their company functions.
Complete Client Safety tours to verify location meets OSHA and Company safety standards for temporary placements.
Coordinate job fairs and open house to support recruiting.
Office Manager 1998-2000
Responsible for delegating job responsibilities for industrial staffing office.
Maintained compliance of budgets for staff operations and recruiting.
Responsible for developing vendor relationships to support operation functions.
Developed training for new staff and maintained compliance of ISO 9000 standards.
Support payroll processing and our Accounts receivable department with collections.
Responsible to maintain unemployment and workman’s compensation claims with insurance carriers.
Bobbie L. Phillips -(resume epitomized) Page 2 of 2
Interview /investigate with support of legal department all harassment and discriminatory claims.
Maintain document retention and postings per company and state standard.
Customer Service Representative 1996-1998
Interview applicants for industrial job placements.
Established recruiting sources in the Tulsa and surrounding markets to support current job openings.
Support payroll processing of 600+ employees.
Maintain client reporting.
Client servicing and support sales growth.
Completed applicant testing/training to maintain client needs.
Education
1995-1996 Tulsa Junior College
Deans Honor Roll
1991 Kellyville High School
Diploma 1991
Skills
Proficient in team building and problem solving.
Experienced in Power Point, Excel and Microsoft Word.
Experienced in client and vendor price negotiations.
3 year 100% compliance history, after developing training material to eliminate non- compliance issues/procedures.
Efficient in establishing work per employee ratio.
References
Slagle Montgomery Richard Horn IV
Business Owner QA/QC Manager, Encompass
Verdigris, Oklahoma Tulsa, Oklahoma
Home 918-***-**** Work 918-***-****
Cell 918-***-**** Cell 918-***-****
Barbara Armstrong DeOnn Odell
Human Resources, Penlloyd Controller, Maccor
Tulsa, Oklahoma Tulsa, Oklahoma
Home 918-***-**** Cell 918-***-****
Email ***********@*****.***
Ray Smith
Retired, Oklahoma City Police Department
Oklahoma City, Oklahoma
Home 918-***-****