HR Generalist, Administrator, Representative, Manager

SUMMARY OF PROFESSIONAL QUALIFICATIONS

 Experienced professional with expertise in human relations and project management

 Extensive background in staff recruitment and retention

 Staff training and development

 Superb written and oral communication skills

 Employee relations / Management coaching

 Knowledge of Federal and State Employment Law

PROFESSIONAL AFFILIATIONS

 Society of Human Resource Management (SHRM)

 Dallas Human Resource Management Association (DHRMA)

EDUCATION

 Executive Secretarial School, Legal Studies

 Dallas Baptist University, HR Management course work

 Western Governor’s University, BS in HR Management, Dec. 2008

 Professional Human Resources (PHR) certification course work completed

 Cornell University, Strategic Human Resource Management certification course work

PROFESSIONAL EXPERIENCE

HR MANAGER

Juliette Fowler Homes, 8/2007 – 5/2008

(Company restructuring)

 Oversee human resource efforts for a 24-hour skilled nursing facility under the direction of senior management with considerable demand for independent judgment.

 Supervise two staff positions for a facility with 250+ employees.

 Responsible for the overall management of the HR department including organizational development, recruitment, employment compensation, payroll, benefits administration, employee relations, Texas Worker’s Compensation claims, complaint and harassment investigations, new hire orientations, and HRIS system. Worked with ADP to plan and implement HR/B and PayXpert.

 Creatively and effectively recruit in a highly competitive nursing market.

 Created and maintain monthly management training courses with such topics as employee discipline, employee diversity, proper documentation, discrimination, harassment, interviewing do’s and don’t, and other topics which help management stay in compliance with relevant employment laws and regulations.

 Regularly meet with, and coach, managers and supervisors with employee issues/complaints and assist in their timely resolution.

HR / PAYROLL SPECIALIST

Rescue Rooter, 2/2007 – 8/2007

 Utilize ADP to process weekly and semi-monthly payroll for approximately 170 employees.

 Handle all safety issues including processing and monitoring general liability, workers comp and automobile accident claims.

 Interpret policies/procedures and respond to all employee relations issues. Advise management with regard to termination procedures. Conduct exit interviews.

 Monitor performance management process.

 Responsible for sourcing, recruitment and selection of qualified candidates.

 Provide monthly staffing, headcount and turnover reports to management.

HR ASSISTANT / REPRESENTATIVE (Southwest Region)

EmCare, Inc., 3/2006 – 2/2007

(uncertainty, HR positions moving to Denver)

 Responsible for administration of Tuition Reimbursement Program, Leaves of Absence and Workers’ Compensation.

 Respond to unemployment and EEOC claims. Conduct investigations and handle employee relations issues.

 Administer service award program.

 Responsible for all entry into PeopleSoft 8.0 to include terminations, new hires, status changes, promotions, etc. Also responsible for system maintenance and cleanup.

 Recruitment and selection of qualified candidates. Responsible for turnover/headcount reporting.

 Maintain relationships with staffing companies and fill clerical/administrative openings.

HR ASSISTANT (layoff – position elimination)

WFAA-TV, 9/2004 – 3/2006

HR ADMINISTRATOR

24 Hour Fitness, 1/2004 – 9/2004

DOCUMENTATION SPECIALIST / HR ASSISTANT (layoff)

Rexel, Inc., 10/2002 – 01/2004

HR COORDINATOR (layoff)

Techniki Informatica, 3/2001 – 08/2001

JR. HR GENERALIST (contract)

Haggar Clothing Company, 9/2000 – 03/2001

HR / SAFETY REPRESENTATIVE (merger / layoff)

SmithKline Beecham Clinical Labs, 3/1999 – 6/2000

SENIOR ADMIN ASST, SALES / ADMIN ASST, RECRUITING (merger / position elimination)

Nations Bank, 11/1997 – 3/1999

WORKSHOPS / SEMINARS

 Mistake-free Grammar & Proofreading Nov. 1999

 Organizational Skills July 2000

 Conversational Spanish Aug. 2000

 Applied Critical Thinking Aug. 2000

 Personnel/HR Assistants Conference Sept. 2000

 How to Conduct Effective New Feb. 2001

Employee Orientations

 How to Excel as an HR Assistant July 2005

 Human Resources and the Law Oct. 2006

 Employment Law Sept. 2007

SKILLS / TRAINING

Windows ’00, NT, XP Typing 60-65 wpm Restrac (HRIS) Visio 2000

Lotus cc:mail 6.0 Lotus Notes Hijaak Pro Quickbooks ReportSmith 3.1 (HRIS) AutoCAD 4.0 & 5.0 Org Chart Plus Lotus 1-2-3 Lotus Organizer PeopleSoft 8.8 (HRIS) Dreamweaver FrontPage Ceridian (HRIS) PayXpert / HRB (ADP) Kronos Lotus Org

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