Sales Manager

Location:

McAllen, TX, 78501

Posted:

July 04, 2012

Contact this candidate

Resume:

Objective To obtain a position requiring a proactive team leader with a strong customer focus, a

commitment to quality and service objectives, Long-term career opportunity where I can

utilize the vast experience I have gathered through the 10 years of working in the Food

& Beverage industry.

Experience 2011-April 2012 Hooters McAllen, TX

Manager

Completed 9 week MIT training program.

Assist and work with team members to build and increase sales over the previous year’s

sales and maintain profitability, while ensuring employee and guest satisfaction, without

compromising concept integrity.

Responsible for Store’s operations.

Supervised a shift and outside promotions effectively.

Follow Standard Operating Procedures in BOH to ensure Food Specification (SPEC)

Procedures, guest safety, employee safety, food handling, receiving, and storage

procedures.

Follow Standard Operating Procedures for supervising all FOH employees and the shift to

ensure employee motivation and satisfaction, guest satisfaction, and promotion.

Completed accurate and necessary daily, weekly, and monthly paperwork.

Profitability and sales goals through proper budgeting, forecasting, tracking and Profit and

Loss (P&L) reconciliation.

Responsible for cash or funds generated from all sources for collection.

Basic functions and programming functions of Restaurant’s POS register system.

Employee recruiting, accurately complete Human Resources forms and new-hire

orientations.

Assist with Food, Bar, Merchandise/Souvenir Inventories.

2009-2011 Buffalo Wild Wings McAllen, TX

Manager

Demonstrated organizational and time management skills.

Detail oriented, self-motivated, and flexible.

Ability to work well within a team and handle multiple tasks.

Experience delegating tasks to employees.

Great customer service and relations.

Employee training and development. Experience training Cashiers, Greeters, Expediters,

and Servers.

Interview and Hire full staff for new restaurant including Bartenders, FOH, & BOH staff.

Food cost/labor control. Purchasing/Inventory Control. Quality assurance control. Policies

and Procedures.

Promotions and Up-selling.

Kitchen, Bar, and Dining room operations.

Monitor BOH for consistent sanitation, food quality and presentation.

Ensure positive dining experience for every guest for steady repeat business.

Computer Skills:

Adobe, MS Word, Excel, and Power Point

POS Systems, Aloha, Digital Dinning, ItWorks, Micros

Completed Courses: TABC certified, Manager Food Handlers

2007-2009 PartyLite Consultant McAllen, TX

Sales Consultant

Inform and educate guest through in-home presentations.

Organization, planning, entertaining, and educating.