LATASHA SMITH

**** ******** **** ***** • Douglasville, GA 30135

704-***-**** • 770-***-****

edl48l@r.postjobfree.com

HUMAN RESOURCES

RECRUITER • GENERALIST • MANAGEMENT

Relationship Building • Strategic Planning • Database Management • Training

Customer Satisfaction • Results Driven

PROFESSIONAL EXPERIENCE

SourceRight Solutions Atlanta, GA 2011-2012

High Volume/Virtual Recruiter-Project Based

Source, screen and interview candidates for exempt and non-exempt positions utilizing various job boards and navigating through the applicant tracking system. Responsible for making decisions regarding candidate selection and provide detailed feedback to hiring managers.

Major Contributions:

• Client Facing Recruiter– for Charter in various parts of GA and the East Coast. I am responsible for managing the recruitment process for 45+ requisitions.

• High Volume Recruiting for Grainger in Plymouth, MN, Lincoln, NE and Elkhart/Muncie, IN. I am responsible for sourcing, screening and interviewing candidates for Branch Manager, Assistant Branch Manager and other office positions. I use various job boards, cold calling and other creative sourcing methods. Responsible for submitting 4 candidates per day.

• High Volume Recruiting for Clear Channel in Memphis, TN, Sacramento, CA, Atlanta, GA and Allentown, PA. I was responsible for sourcing, screening, interviewing via job boards and cold calling for various Marketing, Media, Sales and Advertising positions.

• High Volume Recruiting for Progressive Insurance based out of Mayfield Village, OH. I was responsible for screening, interviewing and recommending candidates for: Inbound Sales Reps, Claims Specialists, Claims Adjusters and Customer Service Reps for Call Centers located in Cleveland, OH, Tampa, FL, Austin, TX, Colorado Springs, CO, Phoenix, AZ

Integrated Merchandising Systems Atlanta, GA (2008-2011)

HR Associate

Full cycle recruiting for exempt and non-exempt positions, to include: sourcing through various job boards, referrals, advertising and networking. Review resumes, phone screen and schedule interviews with hiring managers and complete back end work. Establish/maintain relationships with vendors (staffing agencies) and coordinate all temporary and temp to hire needs. Prepare and maintain all HR paperwork for employees across 2 locations. Conduct new hire orientation and exit interviews. Utilize ADP E-time to consistently and accurately capture time worked and work with payroll in processing time.

Major Contributions:

• Develop standard operating procedures for temp labor request, which created a streamlined process for supervisors and managers.

• Developed standard operating procedure for the temp labor time card process, which guided management in the process of submitting timecards with accordance to HR deadlines.

• Handled Full Cycle Recruiting for various positions: Warehouse, Call Center, Office Administrative Staff, Manager and Director level positions.

• Developed Paid Time Off tracking system, which reduced and eliminated room for error in calculating and keeping track or Paid Time Off.

• Developed training series on handbook policies and procedures, which assisted in reiterating their importance to staff.

• Local Point of Contact for all benefit enrollment and ongoing benefit questions.

ThyssenKrupp Elevator via Kelly Services Alpharetta, GA (2008)

Temporary Benefits Specialist

Responsible for assisting with the closing of the pension program for ThyssenKrupp Elevator. Researched employee files for personal data and calculated pensionable earning amounts. Sent and received correspondence regarding termination of company pension plan.

Perimeter Staffing Atlanta, GA (2007-2008)

On-Site Staffing Manager

Handled all staffing needs for an on-site client, maintained and build client relationships with on-site personal visits to all departments, not utilizing temp labor. Management 70+ employee’s on 2 shifts in relation to daily activities to include termination and other disciplinary actions. Organized and conducted weekly job fairs and new hire orientation and maintained client and employee files. Processed weekly payroll in accordance with branch deadlines.

Major Contributions:

• Implemented effective and innovative recruiting strategies (i.e. job specific employment fairs).

• Implemented on boarding process for new candidates to reduce the time of getting all information in the system. This assisted management and the staffing team in having an up to date qualified pool of candidates available for all job orders.

• Full Cycle Recruiting for Warehouse Staff to include hourly warehouse workers, managers and customer service positions.

University of Phoenix Charlotte, NC/East Lansing, MI (2004-2007)

Academic/Career Counselor

Recruiting and retained quality students for degree programs. Maintained goal of 3 hours of call time with students/50 calls per day. Assisted department Director with hiring and interviewing process/HR Administrative duties. Provided Academic Advisement and Management for all new/continuing students and conducted various presentations for those students. Served as the liaison between students and the University regarding policies and procedures.

Major Contributions:

• Trained all new Academic Counselors on policies, procedures and university databases.

• Conducted strategic planning for the Student Services department, which resulted in the development of touch points along the student matriculation process.

• Reduced student response turnaround time to 24-28 hours, which facilitated better communication and proactive response to student questions and concerns.

• Consistently exceeded department re-entry goal.

• Created New Employee Orientation Program for North Carolina Campuses, which resulted in a consistent message for all new employees across all departments.

• Served as the Career Development Liaison for students reaching the end of their program.

• Coordinated Graduation Reception for Pioneer Class.

• Organized and implemented training seminars and retreats.

Mecklenburg County Social Services Charlotte, NC (2000-2004)

Medicaid Case Manager

Customer service via telephone or one on one contact, maintained/managed caseload of 1650+ cases on an ongoing basis, processed cases in a timely fashion in order to meet various deadlines. Extensive background research in various statewide computer systems, made community referrals to different community agencies, calculated budgets for re-determination of Medicaid eligibility and determined insurance eligibility.

Major Contributions:

• Selected as a member of the Leadership Academy 2004.

• Implemented and oversaw Medicaid Task Team to address case manager concerns.

• Implemented and planned the first Medicaid Case Manager Appreciation Program

• Organized and implemented training seminars and retreats

ADDITIONAL CAREER HIGHLIGHTS

Contract Recruiter to Various Staffing Agencies (2009-current)

• Aided in the sourcing and referral of quality candidates for non-exempt and exempt positions

Familiar with the Following Software

● ADP E-time, Taleo, Peoplesoft, Oracle, PeopleFluent, TalentLink, Evolve, SAP, Avature and All Microsoft Office Applications

EDUCATION

Bachelor of Arts -Psychology

Johnson C. Smith University, Charlotte, NC

Masters of Business Administration-Human Resource Management

University of Phoenix, Charlotte, NC

Master of Education-Curriculum and Instruction

University of Phoenix, Phoenix Arizona (online)

CERTIFICATION / PROFESSIONAL DEVELOPMENT

Regional Certification in Human Resources

Central Piedmont Community College

E-Time

Automatic Data Processing

Train the Trainer

Girls Scouts of Georgia

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