Engineer Administrative Assistant

William H. Tom

**** ***** **** ******, *********, NC 28269 704-***-****

*******@*****.***

SUMMARY

Accomplished supervisor with over five years of experience supervising mechanics in improving and maintaining facility with over 193 conveyor belts. Handled all disciplinary actions and employee incentives. Supervised three mechanics, an administrative assistant, and a part time supervisor. Management strength evidenced by zero employee turnover over the last five years. Works well with all levels of management and hourly employees. Experienced in the use of multiple CAD programs.

EXPERIENCE

Byers Engineering Company Charlotte NC 2007- Present

BST CAD Operator and Designer Engineer

Utilize BSTCAD (Bell South Telephone CAD) software to outline the network architecture. This that allows for the provision of U-verse technology for ATT. U-verse technology includes voice, video on demand, and high definition technology. Identify the current terminals and telephone cables that can be used for the new U-verse technology.

UPS (United Parcel Service) Charlotte, NC 1994 - 2007

Plant Engineering Supervisor 2001 - 2007

Maintained an over 152,000 sq. ft. building (originally built in 1967) and responsible for 13 other facilities in Western North Carolina. Used Maximo program to supervise and dispatch mechanics, conducted preventive maintenance Inspections (PMI), maintained all conveyor records, and kept part ordering and usage monthly inventory to within 2% of budget. Developed and taught 100% annual safety OSHA training, all corporate update training including PMI conveyor equipment upgrades, and safety campaigns. Responsible for project budgeting and expense management ($750,000 annually). Managed all building improvement projects to timely completion including complete bidding process and scheduling work for all installations. Extensive experience supervising contractors, branch personnel and construction administrators. Responsible for housekeeping contractors, thereby maintaining building cleanliness.

• Completed annually Environmental Facility Audit (EFA)

• Complied with all OSHA regulations to successfully pass all inspections.

• Used AutoCAD to complete drawings for improvement projects.

• Met all budget requirements.

• Major projects completed: Upgraded $179,000 wash tunnel, $250,000 roof repair, $150,000 paving repair and $150,000 replaced Motor Control Center (MCC).

• Achieved 100% of project completions on time and within 95% of budget constraints. During holiday season, with 35% volume increase and lengthened shift operation hours, was able to keep conveyors running to peak season requirements working overtime to achieve results.

• Effectively communicated all plant engineering activities and projects to all Business, Automotive, Feeder, HR Health and Safety, and Operations Managers as well as other key personnel throughout the site.

William H Tom 704-***-****) PAGE 2

International Sale Specialist 2000 - 2001

Worked in the International Sales Department for international shipping services for UPS. Advised companies with planning and implementing shipping plans.

• Responsible for the development of new business and maintained over 50 accounts with $120,000 revenue.

• Negotiated and contracted new competitive pricing incentives, offering more cost-effective options.

Industrial Engineer Specialist 1996 - 2000

Responsible for logistics work and warehouse layout for UPS customers in the West Carolina District. Assisted in Building Facility and Logistics projects.

• Created and revised UPS facility drawings for the District.

• Converted blueprints to AutoCAD.

• Trained employees on how to use AutoCAD.

• Worked with different Business and Region Managers.

Industrial Engineer (Co-op) 1994 -1996

Prepared drawings for 19 facilities changes and restructured office spaces. Helped Building and Facility Department prepare the books for audits.

• Converted Design CAD drawings to Generic CAD.

• Prepared the graphs for Division and Business Mangers meetings.

EDUCATION & TRAINING

Bachelor of Science in Engineering Technology, University North Carolina at Charlotte, Charlotte, NC

Associates Degree in Applied Science Mechanical Engineering Technology, Central Piedmont Community College, Charlotte, NC

Received UPS sponsored training to increase skills in environmental regulations, people management, and plant engineering.

TECHNICAL SKILLS

Proficient in AutoCAD, BSTCAD, Bailey Microstation and Maximo programs. Skilled with Allen Bradley PLC’s. Adept in Microsoft Office and Oracle databases.

LANGUAGE SKILLS

Speaks fluent Chinese Cantonese and Vietnamese

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