Engineer Pvt Ltd

SRIDHAR.T

Mobile +91-998**-*****

OBJECTIVES

A Position in Consulting, Designing and maintenance of Storage Solution Services, which can utilize my progressive 6 + Years of experience in IT infrastructure development and maintenance; strategic planning skills, functional expertise in handling corporate environments, technology development, analysis and presentations

SUMMARY

• Overall 7 years having 6 years experience in IT industry as a System Administrator.

• Currently working for HP India Global Software Pvt Ltd., As Storage Solution Consultant from April 6th 2011 to till Date.

• Worked for Atos Origin India Pvt India Ltd., As System Administrator from Aug 2008 to till 31st March 2011.

• Worked For Intel Technology India Pvt Ltd., as Server Support Engineer from June 2007 to June 2008.

• Managing two new branch locations in Bangalore from startup.

TECHNICAL SKILLS:

• HP 3PAR SAN (E,F,S ,T and V class)

• EMC Celerra NAS 20

• Linux (Fedora 10) installation and configuration

• Hardware maintenance (servers)

• Microsoft Certified Systems Administrator

• Call management tool (USD/OPT)

• IBM TSM

• SCCM

QUALIFICATION DETAILS:

• B.Tech Electronics & Telecommunication Technology

• Diploma in Electronics & Communication Engineering, Passed out April 2002 with 84%

• Completed PDMM course in CIPET, Chennai 2003- 2004.

• Studied MCSA course at Jetking Rajajinagar Branch, Bangalore 2005-2006.

• S.S.L.C passed out April 1999

WORKING EXPERIENCE:

1. Company : HP India Global Soft Pvt Ltd.,Bangalore.

Designation : Storage Solution Consultant

Duration : April 2011 – Till Date

Roles and Responsibilities:

• HP 3PAR Storage Solution Support across global SANs

• Login to Customer SAN box, troubleshoot the issues.

• Based on the RAP’s we will analyze the problem support to customer.

2. Company : Atos Origin India Pvt Ltd Bangalore.

Designation : System Administrator

Duration : Aug 2008 – March 2011

Roles and Responsibilities:

• Bangalore location IT SPOC & Leading the system team.

• Manage and maintain the AIRBUS project server and worked as a infrastructure SPOC

• EMC celerra NAS 20 storage server maintain and monitoring.

• New system infrastructure setup for two AOI locations in Bangalore.

• Managing and monitoring the EMC NAS servers across AOI locations

• Resolving second level system issues, which are raised by AOI users and first level escalation calls.

• Assisting the team to resolve second level calls.

• Push the patches form WSUS server to users system and automatic update.

• Support over 20 servers, 500 PCs across Bangalore office.

• Handling PRINT servers across AOI locations.

• Implemented VOIP facility in Bangalore locations.

• Played an important role to achieve the ISO 27001 certification.

3. Company : Symbiosis Network Pvt Ltd

Designation : Desktop Support L2

Duration : Jan 2007 – June 2008

Projects handled:

Client 1 : Intel Technology Pvt Ltd., Bangalore

Role : Server Support Engineer

Period : June 2007 – June 2008

Roles and Responsibilities:

• Tulsa, Caneland, Dunnington, Itanium, Stoakley and Bensley pre platform servers support.

• Upgrade/downgrade of alpha and beta servers mentioned above. (including processor and motherboard for DP and MP servers)

• Upgrade for servers, desktops and laptops.

• Intel Virtualization technology configuration using VM ware ESX server configuration.

• End customer support for Intel Pre-production Servers and Desktops.

• Linux Operating system installation and troubleshooting

• Inventory management of the servers using specialized tools and tracking shipments to and from customers.

• Configuration and testing of Intel performance analysis tools (Thread checker, Thread profiler & Vtune)

• Supporting entire Software Solution Group in Intel

• Adhere to Intel processes and polices maintain the lab according to Intel standards.

• Games/application testing/benchmarking on various platforms (Dual core and quad core systems)

• Configuring enterprise testing environments including setting up of application server, data base server and clients and do performance testing.

• Support major Intel events like Product launches and other marketing events with the required hardware trainings and demos.

• Documentation of all standard processes and methodologies and post it to share for other team members to access it.

Client 2 : Spheris India Pvt Ltd.,

Role : Desktop Support Engineer

Period : Jan2007 – May2007

Roles and responsibilities:

• User Account Management

• Successfully handled Hardware/Software installations

• LAN Management and other application Server Related Problems

• Successfully handled projects dealing with installation & troubleshooting of various web based application in IT& MT Domains.

• Configure E-mail Clients MS Outlook 2003, Outlook Express.

• Handle 800 clients and support them with any application support issues

• Remote support using Dame Ware and Net meeting.

4. Company : CMS computers Ltd.,

Designation : Customer support Engineer

Duration : April 2006 – Jan 2007

Project : KAVERI ((Govt.of. Karnataka)

Roles and responsibilities:

• Managing and Maintaining IBM e series X server,

• Clients Hardware and networking supports and troubleshooting

• Remote management (Dame Ware) throughout Karnataka Sub Register Office

• Handling and attending complaints after prioritizing (major, minor and Critical levels)

5. Company : BHARAT ELECTRONICS LTD.,

Designation : Trainee

Duration : Aug 2004 - Aug 2005

Division : Management Service/Information System

Roles and responsibilities:

• Installation, maintenance and troubleshooting of computers and peripherals and associated equipment such as

• Handling and attending complaints after prioritizing (major, minor and critical levels) using automated online software with Service Level Agreements.

• Operating System Installation - Windows 98, NT, 2000 & XP

• Software Packages Installation

• LAN maintenance and trouble shooting

• Analyzing hard disk crashes and attempting recovery of data

• Analyzing license agreements for legal issues in shareware \ freeware

6. Company : Jain Electronics

Designation : Service Engineer

Duration : One year (2002-2003)

Personal Details:

E-mail *******.***********@*****.***

Passport Number G 6488738

References: Can be provided upon request

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