Human Resources Administrative Assistant

Maria De Jesus (Mary) Delgado

email: **.*********@*****.*** 956-***-****

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DISTINCTIVE QUALIFICATIONS

• Effective interpersonal skills and in organization development

• Focused team player, goal oriented, detail oriented and adaptable to organization dynamics

• Proficient in MS Word, Excel, PowerPoint, Access, Outlook, Lotus Notes

• Read, write, and speak Spanish; type at 50-55 wpm

PROFESSIONAL WORK EXPERIENCE:

May 12-July 12 Ethan Allen – Delivery Scheduler Coordinator

• Contacting customers via telephone to assist with scheduling deliveries of their furniture, to schedule Measure Checks, schedule returns and exchanges.

• Prioritize list of contacts by report type to call customers to help increase numbers to meet monthly percentage goal.

• Coordinated three types of reports to avoid multiple calls to customers

• Created monthly spreadsheets to monitor delivery truck stops, dollar amounts and employees by day.

• Scanning and Emailing customer’s invoices to Accounting Department

• Emailing all Design Centers Operation Administrators important notices to avoid over booking or scheduling

Sep 11-Dec 11 Lawn Beautician – Office/Administrative Assistant

• Conducted timecard processing for payroll, and monitor employee work schedules

• Coordinated for interviews and for English as a Second Language (ESL) applicants

• Interpret policy and company guidelines to ESL employees in Spanish

• Initiate sales lead information of potential business customers(telemarketing)

• Create, edit and review contracts for new business customers

• Monitored all incoming calls

• Assisted President of Company and Sales Representative.

Jan 08-Jul 11 Caterpillar Inc - Free Trade Agreement (FTA) Compliance Coordinator

• Coordinated with suppliers/vendors from US, Canada, and Mexico to ensure certificates of origin for Caterpillar are in compliance with FTA

• Conducted performance assessments of analysts to ensure Caterpillar policy and quotas were followed to increase productivity and continuously improve methods

• Approved and administered supplier’s access to Caterpillar’s web-portal and provided training on portal for new users

• Established workloads, audit, and monitor daily work of team members

• Conducted weekly meetings with local department and on FTA policy metrics to Corporate HQ via teleconference

• Assisted Remote Supervisor with brief interviews for new hires

• Conducted trainings for new employees

Apr 04– Jun 06 Sony Electronics Inc – Administrative Assistance

• Assisted in preparing payroll, expense reports, and audited company credit card expenditure accounts

• Performed administrative duties, and coordinated corporate meetings to include company luncheons, and special events

• Assisted in booking flights and lodging, served as company representative at special events, and greeted all company visitors

• Prepared export documentation for shipments to Japan and Mexico

• Monitored and scheduled maintenance for all office equipment, heavy equipment vehicles and all leased equipment

• Assisted Human Resources process new temporary employees

Jan 02- Aug 02 Texas A&M International University – Human Resources Clerk

• Assisted with payroll processing, ensuring employees timecards were filled properly and submitted on due dates for processing payroll

• Responsible for file management, processed applications for new hires

• Answer inquiries relating to policies and general information for employees

EDUCATION:

• B.S. Criminal Justice, Texas A&M International Univ, Laredo Texas 2014

• A.S. Criminal Justice, Laredo Community College, Laredo, Texas 2003

SECOND LANGUAGE EXPERTISE:

• Spanish – Speak, read, write and interpret orally and written.

VOLUNTEER ACTIVITIES:

• 2005 - 2007 volunteer parent for the Clark Middle School Band program

• 2002 reading tutor to ESL students at Prada Elementary School

• 1999 - 2000 member of the Citizens on Patrol Academy at the Laredo Police Department

• 1989 - 1990 served as an explorer for the U.S. Customs at International Bridge #2

• 1989 served as secretary of the young democrats club

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