CARIDAD E. RUIZ
** *** **** ******, *** Jersey **817
OBJECTIVE:
To elevate business travel to a total travel management service in an environment where I can utilize my 27 years of professional experience in the travel industry.
WORK HISTORY:
BCD Travel/ National Mobile TV. Somerville, NJ 04/02– 11/08
American Express Travel Services; Somerville, NJ 04/01– 04/02
Star Travel Inc.; Somerville, NJ 05/99 - 04/01
Travel Manager/Account Executive
• On site corporate agent for NMT (a live sports & entertainment broadcasting
company since May 1999.
• Coordinate travel for more than 200 company employees (air, hotel & rental cars) including VIP’s.
• Manage travel department for five offices nationwide with an average of 50 activities per day.
• Negotiate preferred-vender agreements and approve all national contracts.
• Recommend and implement cost-saving strategies.
• Help set and enforce corporate travel policies, to insure cost remains low.
• Reconcile financial reports, coded BTA credit card statement regarding billing
discrepancies.
American Colpitt Travel; Highland Park, NJ 01/95 – 05/99
Senior International Corporate Agent
• Negotiated preferred-vendor relationships.
• Managed and set up travel, lodging and business itineraries for individuals and groups
• Generated domestic and international tickets that best matched each traveler’s preferences and needs.
• Planned corporate meetings.
Regency Cruises; New York, NY 02/88 – 12/94
Group Coordinator/Air-sea Ticket Agent
• Quality control and training of new agents.
• Responsible for flight scheduling, passenger boarding and safety.
• Job required extensive knowledge of operations and safety regulations.
• Heavy phone communication requiring making and maintaining of sales relationships.
EDUCATION
Southeastern Academy Kissimmee, FL
Course: Travel Industry Degree: Diploma
Delta Airlines Dallas/Fort Worth, TX
Course: Data II Computer System Degree: Certificate
United Airlines Denver, CO
Course: Basic II Apollo Computer System Degree: Certificate
Eastern Airlines Iselin, NJ
Course: System One Computer Degree: Certificate
ARC New York and New Jersey
Course: Certified ARC Specialist Degree: 4yr Certificate
COMPUTER PROFICIENCY
• Focal Point 3.50
• Apollo Ticketing & Reservations System
• Windows XP (Microsoft Word & Outlook)
LANGUAGE
• Fluent in both English and Spanish – written and verbal