*** ********** **, **********, ** *****● 636-***-****● **************@*****.***
Kelly M. Fleming
Summary
Organized and detail-oriented professional with seven years of experience in accounting, fiscal management and client relations, with an emphasis on:
• Staff development
• All facets of accounting including, A/R, A/P, invoicing and bank reconciliations
• Strong written, verbal and interpersonal communication skills to effectively collaborate with clients, colleagues and management at all levels
• Stellar customer service by listening to and assessing clients needs and resolving issues before they escalate
Experience
03/2007-03/2009 MoMo’s Sweets & Treats Pacific, MO
Assistant Manager
• Reduced inventory cost by 10 percent in a single month
• Created advertisements, increasing sales on average 15 percent a month
• Calculated expense analysis, tax reports and payroll
• Counted and balanced cash drawers daily
• Planned weekly schedule and sales goals for five employees
• Directly involved in forecasting, planning and budgeting of stock inventory
09/2004-10/2005 Napkinnights Sacramento, CA
Event & Photographer Manager
• Sold advertisement space on website, generating over $1500 in sales monthly
• Scheduled photographers for concert, charity and nightclub events
• Collaborated with managers and owners of local businesses to coordinate events
• Interviewed, hired, and trained new employees
• Performed accounts receivable, accounts payable and payroll functions
01/2003-08/2004 SSM Machine Shop Sacramento, CA
Secretary
• Successfully generated approximately $4,000 in sales monthly
• Oversaw daily office administration support for a staff of six
• Fielded client phone calls, answering questions and directing caller as appropriate
• Executed all invoicing, copying and faxing
• Maintained detailed manual and computerized filing and records storage system
• Consulted with customers to sell products
07/2002-12/2002 Wells Fargo Sacramento, CA
Phone Banker
• Exceeded weekly sales goals by 20 percent
• Assisted customers with their account and service needs
• Opened accounts and sold products to customers
Education
May 2009 University of Missouri St. Louis St. Louis, MO
Bachelor of Science, Business Administration, Finance
• Participated in the corporate finance track program
December 2005 American River College Sacramento, CA
Associates of Arts
Skills
• Microsoft Office
• QuickBooks
• SAP
• 45 wpm
• 10-key