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Manager Maintenance

Glendora, California, 91740, United States
March 07, 2011

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Thomas L. Hollembaek

*** ****** **.

Glendora, Ca 91740

Phone: 626-***-****


EDUCATION: B.S. Economics 1991

California State Polytechnic University, Pomona, Ca

Microsoft Certified Professional (MCP) 2007

OBJECTIVE: Seeking an organization that will support and encourage new learning opportunities and a positive environment for individual and team growth. A position that will provide the opportunity for professional and personal development.

HARDWARE & SOFTWARE: WINDOWS 95/98/2000/XP/W7, WINDOWS SERVER NT/2000/2003, Exchange Server 2000, Instagate EX network security appliance, WinSearch database, Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, Word), MS Project and Visio.


November 2008 to Present Glendora, CA

Position: Employment Consultant

Responsibilities include consulting with un-employed professionals for resume construction, career development and employment recommendations. Contract recruiting to include: consulting with clients for job description development, screening applicants and conducting personal interviews. Due to the economic downturn I am seeking a full-time position, as the employment consulting and contract recruiting business has been very uneven.

PREVIOUS EMPLOYMENT: Artesient, Inc./General Management Resources

March 2000 to November 2008 Arcadia, CA

Position: Major Account Executive

Responsibilities, for the retainer based search firm (GMR), included recruiting IT professionals, technical skills evaluation, reference checks, resume preparation, client interface and management of the job placement process. Selling both recruiting and consulting services to client companies, including gathering specifications for both permanent positions and consulting projects. Special projects to include internet capture of personnel, company, industry data; data base development and maintenance.

Responsibilities for the IT Consulting firm (Artesient) included sourcing, interviewing and CV preparation of Senior Consulting professionals for client project deployment. Consulting with Operations management of major clients to improve department performance, documenting and training staff on new procedures and assisting in building performance matrix.

IT responsibilities, for GMR and Artesient, included hardware, internal server, network, desktop and application support for both headquarters and remote users. Software evaluation, acquisition, installation and maintenance for security, email and productivity applications for servers and desktops.

Large Mainframe HARDWARE & SOFTWARE: IBM ES 9000, 3083, 4341, AS/400. Operating Systems: MVS/ESA, VM/XA, DOS/VSE. Software products: NCCF, JES II & III, IMS, CICS, Omegamon, UCC 1 & 4, OS/COBOL, CA-SCHEDULER, CA-DISPATCH, SAR, Data Dictionary, IBM Utilities, JCL/Utility design and support. Peripherals: IBM 3800 and Siemens 2300-2 laser printers, 4248 impact printer, 3287 hard copy printer, IBM 3480 cartridge drive, STC 4674 & 4670 tape drives, IBM 3380 & 3350 disk drives. UNIX platform servers. "What's Up" communications and server monitoring.


March 1994 to March 2000 Ontario, CA

Position: Senior Operations Analyst/Shift Manager - Operations

Responsible for the timely submission of production jobs, error resolution and report distribution. As second shift manager, dedicated to batch processing, systems maintenance and backups, retail store processing, and new program and system testing. During this period of time the company migrated from mainframe store systems processing to client-server communication and processing. Specific duties include the following:

Scheduling, set-up, and completion of production jobs, utilizing CA-Scheduler.

Ascertaining and resolving OS/JCL and other abend errors.

Analyzing and resolving LAN and NCP/VTAM network problems.

Monitoring server performance, performing error diagnosis and resolution.

Accessing and implementing Atlanta On-Line Systems and IBM incident reporting.

Developing and modifying job documentation, and abend resolution criteria.

Maintenance and enhancement of the internal Standards and Operating Procedures Manual.

Consultant to senior management on implementing better and more efficient procedures.

Training and technical evaluation of operations personnel.

Participated in disaster recovery planning and testing.

PREVIOUS EMPLOYMENT: Alpha Beta/Food 4 Less, Inc.

December 1987 to March 1994 La Habra, CA

Position: Sr. Computer Operator

Duties included job scheduling and submission, job abend resolution, systems maintenance and backups, report printing and distribution. Special projects included leading the integration of processing and report distribution functions after Alpha Beta and Food 4 Less grocery companies merged. Specific duties included the following:

Scheduling, set-up, and completion of production jobs.

Ascertaining and resolving OS/JCL and other abend errors.

Analyzing and resolving NCP/VTAM network problems.

PREVIOUS EMPLOYMENT: General Managenent Resources

April 1984 to December 1987 Pasadena, CA

Position: Recruiter

Duties included gathering job requirements, recruiting, technical personnel evaluation, resume preparation, reference checks, and participation in the job placement process.

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