Customer Service Manager

Jon Gammon

**** **** **

Sandston Va,*****

[***] 737-4850

*********@*******.***

Objective

Manager position in a manufacturing facility

Skills and Abilities

Lead and direct employees to get job done in an effective manner. Promote a team atmosphere and am a team player.

Interpersonal Skills

Able to get along well with co-workers. Able to give instructions based on need and ability to get job done to ensure customer satisfaction. Received positive evaluations from my employers.

Flexible

Interested in improving efficiency on assigned tasks and trying new things.

Attention to Detail

Ensure tasks are completed on time and correctly. Produce work that is orderly and attractive. Concerned with quality.

Hard working

Will do what it takes to get the job done/come in early/stay late/work on special projects and long hours.

Customer Service

Ensure the customer gets what they want/how they want it/on time with the best quality.

Reliable

Excellent attendance record

Work long hours

Hands on.

Education

Highland Springs High School, 1978 – 1981.

Clemson University – Course in plate making and printing.

W&D – Advanced mechanical course / Neuwied Germany.

Smith Machine CO –Class on new print press.

Attended the following seminars-

Set up and time reduction

Dealing with problem employees

Total quality transformation

Management 101.

Other

I have worked in manufacturing for 30 years. Working with high speed equipment- web and blank feed/paper/ink/gums/and packaging.

Production Manager / Trainer/ Team Leader

References;

Marc Peck – title-supervisor – 389-1222

Allen Walden- title-supervisor – 316-7486

Chris Houchins – title- scheduler-305-5224

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