Office Administrator

MELANIE GOLDSMITH

*** **** ***  Winder, GA *****  678-***-****  ***********@***.***

OBJECTIVE

To leverage my customer service/communication skills of eight years in an environment where I

will add value to a customer-centric team while being profitable towards the company.

PROFESSIONAL EXPERIENCE

MITCHELL CHIROPRACTIC — DACULA, GA

OFFICE ADMINISTRATOR, June 2001-December 2009

 Responsible for answering phones while scheduling appointments and meetings

 Managing clients records

 Managed scheduling for office employees

 Linking insurance payments to accounts

 Providing solutions and follow up on problem claims

 Responsible for monthly billing and account management

 Medical Billing

EDUCATION

DACULA HIGH SCHOOL — DACULA, GA

May 2003

GWINNETT TECHNICAL COLLEGE- LAWRENCEVILLE, GA

2003-2004

BUSINESS CERTIFICATE COURSES:

OFFICE PROCEDURES

DOCUMENT PROCESSING

WORD PROCESSING

CHIROPRACTIC NEW PATIENT SEMINAR

2005

Influence more patients to follow through with care and inspire referrals.

Take action outside your comfort zone.

Stay on track and focused despite obstacles, resistance, opposition, or setbacks.

SKILLS

Proficient in QuickBooks and Medisoft

References available upon request.

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