Customer Service, Physical Therapist Aide, Secretary
Resume:
Brittany N. Collard
S. Attleboro, MA 02703
Cell: 774-***-****
Home: 508-***-****
********@****.*************.***
OBJECTIVE
To obtain a position in a biology related setting so that I may further my education and experience in the scientific field so that I may apply to graduate school in the future.
EDUCATION
Franklin Pierce University, Rindge, New Hampshire, January 2011-present
Concentration: Biology/Pre-Physical Therapy
Overall GPA: 3.33
Studied Exercise Physiology; August 2008-December 2010
University of Massachusetts Lowell, Lowell, Massachusetts
Concentration: Physical Therapy
Overall GPA: 3.2
RELATED COURSES
Physics I and II
Human Anatomy and Physiology I and II
Human Nutrition
Physiological Chemistry I and II
Genetics
Cellular Biology
Biology Seminar
Biology
Statistics
General Chemistry II
Evolutionary Biology
WORK EXPERIENCE
Bay State Physical Therapy
South Attleboro, Massachusetts
Position: Intern
May 2011-August 2011
Responsible for a patient or two an hour; applying ESTIM and heat; soft-tissue massage; stretching patients; aiding patients through their correct exercises; applying ultrasound to injured areas; learning about different techniques; listening in while Katie did evaluations on new patients and re-evaluations; it was a non-paid internship 165 hours over the course of the summer
Bay State Physical Therapy
Taunton, Massachusetts
Position: Physical Therapy Aide
Summer 2010 and Winter 2011
Thirty hours a week, applying ESTIM and heat on patients, ultrasound, assisting patients with their exercises, putting ice on the patients, laundry, gaining knowledge about the field under a licensed physical therapist
Zoots Dry Cleaning
South Attleboro, Massachusetts
Position: Store Leader
October 2011-Present
Gaining interpersonal skills and great communication skills; providing customers with timely, fast paced service; paying attention to details; organization skills
Hareld Glass Company, Inc.
Cranston, RI
Position: Temporary Secretary
June 2011-Present (as needed)
Data entry; gaining interpersonal skills and excellent communication skills; excellent organization skills; paying attention to details; multi-tasking; banking
Dunkin Donuts
North Attleboro, Massachusetts
Position: Cashier
May 2011-August 2011
Gaining interpersonal skills; good communication skills; providing fantastic and timely customer service; operating a cash register; remaining calm under a fast paced work environment; handling complaints in a mature, professional manner, holding the responsibility of closing down the store at the end of the night
Papa Gino’s
Chelmsford, Massachusetts; South Attleboro, Massachusetts
Position: Cashier
April 2008-April 2011
Gaining interpersonal skills; good communication skills; providing outstanding customer service; operating a cash register; remaining calm under the pressure of a fast paced work environment; keeping a professional attitude towards uncooperative or impatient customers; handling credit card transactions, refunds, or complaints confidently and professionally
McDonald’s
South Attleboro, Massachusetts
Position: Cashier
November 2005-April 2008
Gaining interpersonal skills; good communication and excellent customer service skills; operating a cash register; effectively handling credit card transactions, refunds, or complaints in a professional and timely manner; remaining calm under the fast paced and demanding environment; remaining businesslike and professional towards impatient and uncooperative customers
VOLUNTEER EXPERIENCE
Monadnock Humane Society
Swanzey, New Hampshire
January 2011-present
Walking dogs, socializing cats and dogs, playing with the dogs, helping the animals be more friendly and less aggressive, laundry, dishes, sweeping and mopping, teaches me patience and communication
Camp Celiac
North Scituate, Rhode Island
2006-2009
Answering phones, sorting camper forms, volunteer counselor for a week long overnight camp
Victorian Mansion
South Attleboro, Massachusetts
2004-2007
Socializing with an elderly woman, being her companion, playing board games with her, and just keeping her company
REFERENCES
Kathleen Cole, DPT
Physical Therapist at Bay State Physical Therapy, South Attleboro, Massachusetts
Alison Arsenault, PTA
Physical Therapist Assistant at Bay State Physical Therapy, Taunton, Massachusetts
Joseph Verdoia
General Manager at McDonald’s, South Attleboro, Massachusetts
Ryan Gillis
Shift Leader at Papa Gino’s, Chelmsford, Massachusetts
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