Project Manager Customer Service
Resume:
Sam SHAMMA
Montréal, QC, H4A 3H2
*********@*****.***
OBJECTIVE
To find a permanent position within your company where I can use my creative design skills,
Knowledge and experience
Profile
• Masters in Mechanical engineering with excellent Cumulative Grade Point Average:4.02/4.3.
• 1 year experience in medical equipment and hospitals organization.
• strong engineering and computer skills including the programming language C++ used for visual simulation as well as the assembly language used to emulate microprocessors
• Good knowledge of industrial automation, robot making and programming
• Knowledge of ICAO Standards, Regulations and Certification of aerospace industry.
• Good knowledge in 3D computer aided design, including the software packages CATIA, Solid Works, AutoCAD …
• Strong sense of responsibility, team-oriented with excellent analytic and problems solving skills.
• Self-motivated, willing and motivating to learn new things.
EDUCATION
Masters in Engineering / Mechanical Engineering (Jan2011)
Specialization area: Industrial Control Systems
Concordia University, Montréal, Canada
Relevant courses: Industrial Automation, Robotic Manipulators, Flight Control Systems, fluid mechanics, Flight Standards Regulations and Certification, Microprocessors and Applications, Analysis and Design of Hydraulic Control Systems, Computer-Aided Mechanical Design …
Baccalaureate in Mechanical Engineering (July 2007)
Damascus University ,Syria
PROFESSIONAL EXPERIENCE
Syrian Medical Services (SMS), Damascus, Syria (Jan 2008-Jan 2009)
Mechanical Engineer/Project Manager
• Gained a good experience with medical equipments in general.
• Gained a good experience with maintaining sterilization devices (Sterilization by steam).
• Good understanding of all devices and how they are distributed in the hospital after working in a turnkey project (Ma`arat al-Nu`man hospital ,Syria) , where a whole hospital was equipped ,held the responsibilities of organizing the project in general ,equipping the physiotherapy, sterilization ,cardiac, and laundry sections ,organizing and establishing the hospital library of the devices manuals.
• Developed a professional attitude and good communication skills with all categories of workers.
• Gained the ability to take critical decisions when needed, and learned a lot from my and the others mistakes.
ADDITIONAL WORK EXPERIENCE
Pal-Cor Solutions Company (2011- present)
• Sales manager and responsible for customer service team performance.
• Organize all the sales and orders using Quick books software.
OTHER TRAININGS
CATIA – University of Concordia, Montréal, Canada (Aug 2009)
Solid Works–Damascus, university (Dec 2006)
COMPUTER SKILLS
CATIA V5, Solid Works, AutoCAD, Microsoft C++, Microsoft Office, Matlab, MPLAB IDE, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat …
LANGUAGES
Fluent English, Intermediate French (in progress)
Other Languages: Arabic
ACADEMIC PROJECTS
Regulations and certifications regarding human factors according to the Federal
Aviation Agency (FAA) (Oct 2010)
• Prepared a research paper demonstrating the life vest design on passengers’ airplane and the way that design was accomplished and certified by the FAA engineers and members.
Design a controller for ball and beam system (Apr 2010)
• Worked with three classmates and designed a controller for a ball and beam system to control the position of the ball by the positioning of a DC motor
• Designed two control loops: internal to control the position of the DC motor and external to get the position of the ball
• Conceptualized a method using Matlab Simulink and worked with real time systems
• Used two kind of controllers: PID and LQR
Microprocessor controlled Pin Ball game (Apr 2010)
• Implemented an electrical circuit and an assembly language code to control a two players game
• Used MPLAB IDE software to program the MPLAB ICE 2000 emulator in order to emulate the PIC18F4431 microprocessor.
• Programming and implementing two IR sensors to detect the ball after it passes the target.
• Programmed a LCD to display the score.
Design customization of a wheel chair and stretcher assembly (Aug 2009)
• Designed customization of wheel chair and stretcher assembly. All parts are drawn and assembled together using CATIA software
• Implemented parametric design methodology so that the size of the whole wheel chair can be modified at one place by using one excel sheet named as master sheet in order to fit people of different ages, needs and sizes
Design of an autopilot for F-16 airplane (Dec 2009)
• Derived all non-linear equations of lateral and longitudinal motion
• Performed linearization of all equations of motion to build Simulink model
• Used PID controller theory to design aircraft autopilot
• Presented the result of the stability of motion with respect to the angles.
Robot Design and Modeling (Feb 2009)
• Collaborated with two classmates to design and build a model for a robot which could catch objects and follow path
• Used a PID controller to control servo motors
• Used the computer vision to get the feedback of the position of the robot
• Conceptualized a method using c/c ++
References
Available Upon Request
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