Dianne Peach
Spokane, WA 99223
509-***-**** (home)
509-***-**** (cell)
************@*******.***
Employment Objective
Apply 16 years of extensive experience in administrative assistance. Utilize strong organizational, communication and interpersonal relation skills in a challenging environment. Possess the highest degree of integrity and loyalty supported by a flawless record of maintaining confidentiality. Adaptable to changing situations, very detail oriented and willing to be flexible with hours if needed.
Professional Experience
February 2005 – Present St. Luke’s Rehabilitation Institute
Performance Improvement Analyst
January 2002 – January 2005 St Luke’s Rehabilitation Institute
Administrative Assistant to the Director of Performance Improvement
January 2001 – January 2002 St. Luke’s Rehabilitation Institute
Administrative Assistant to the Director of Operations
1996 – January 2001 St. Luke’s Extended Care Center
Administrative Assistant to the Administrator
1994 – 1996 St. Luke’s Extended Care Center
Office Manager
July 1992 – 1994 St. Luke’s Extended Care Center
Receptionist
Professional Experience
I perform and have extensive experience in the following functions:
- Facilitate data collection, aggregate, analyze, maintain and report all performance data to the Quality Council and Community Board
- Create and maintain the policy and procedure website
- Facilitate and support quality improvement efforts among departments
- Create spreadsheets and graphs using Excel software
- Create reports using Microsoft Word
- Create presentations using Power Point
- Create brochures using Publisher software
- Create organizational charts using Visio software
- Create and display storyboards
- Develop and maintain electronic database containing all JCAHO, CARF and DOH required documents
- Create posters using Print Master Premier software
- Internet / Intranet
- Meditech
- Purchasing / Materials Management
- Accounts Payable and Accounts Receivable
- Multi line phones
- Mail distribution – incoming and outgoing
- Maintain confidential records
- Payroll timesheets
- Petty cash disbursement and reimbursement
- Scheduling
- Billing
- Type – 80 words per minute
- Operate 10 key
- Prepare agendas and meeting minutes
- Travel requests