KEVA WOLFE
**** **** **** **** *****, Idaho *****
Telephone: 208-***-**** Email: *******@*****.***
B2B INSIDE SALES PROFESSIONAL WITH EXTENSIVE INDUSTRY EXPERIENCE
Business Identification & Development/Prospecting & Lead Qualification/Client Satisfaction & Retention
PROFESSIONAL PROFILE
• An aggressive, performance-oriented, and results-driven Sales Professional with a consistent track record in capturing new business, nurturing strong client relationships, and exceeding key organizational objectives.
• Skilled communicator, presenter, and negotiator adept in creating unique approaches that drive business growth, deliver strong, measurable, and sustainable market share gains, and enhance customer satisfaction.
• Consistently recognized for ability to increase revenues and profits through expertise in market penetration, relationship management, and unparalleled service delivery.
• Proven capacity to develop constructive relationships with a broad and diverse group of cross-functional business partners and influence key internal/external stakeholders.
• Highly developed interpersonal, organizational, analytical, time, territory, and account management skills; strong written, oral, and technical aptitude.
CORE COMPETENCIES
• Inbound & Outbound Sales • Strategic & Solution Selling • Client Discovery/Needs Analysis
• Prospecting & Cold Calling • Customer Loyalty/Retention • Presentations & Demonstrations
• Profit/Quota/Goal Attainment • Order Processing/Fulfillment • Trend Assessment/ Forecasting
• Pipeline Management/Control
• Lead Generation/Qualification • Brand Marketing/Promotion
• Product/Technical Knowledge • Account/Territory Management
• Departmental/Team Collaboration
PROFESSIONAL EXPERIENCE
Spacelabs Healthcare Issaquah, WA Jul. 2011 - Present
Inside Sales Lead Generation (Virtual Position)
Identified, actively prospected, and acquired new business opportunities throughout the continental United States for a leading provider of an extensive line of patient monitors to assist in decision-making while improving patient safety and hospital efficiency, a wide range of products for use in diagnostic cardiology embracing ambulatory blood pressure and ECG monitoring plus ECG data management, and a highly respected family of anesthesia systems and ventilators.
• Recruited for the Diagnostic Cardiology Division to start an Inside Sales team for the Holter Monitor division and drive revenue for system sales within the Healthcare Industry to meet Federal EMR mandates.
• Tasked with growing gross sales and creating and managing the sales process; created new sales channels, established vendor relationships, and negotiated and administered contracts.
• Established and maintained key client accounts and developed a loyal customer base; oversaw the entire sales lifecycle including client research, prospect development, account penetration, discovery, proposal generation, product demonstration, contract negotiation, closing, and account growth.
• Employed various resources for account penetration including teleprospecting, emailing, referral generation, and data mining tools; utilized Microsoft CRM to manage pipeline and track new opportunities.
• Cultivated strong relationships with key decision makers to ensure customer loyalty and future company revenue; achieved and exceeded pipeline growth by 165%.
Selected Accomplishments:
• Consistently achieved aggressive B2B sales and channel marketing goals; recognized as the Top Lead Generator since hire date.
• Successfully drove funnel growth for outside and inside sales teams.
• Repeatedly recognized as a top performer on the sales team; achieved 225% of goal, 2011 – 2012.
Jigsaw Data Corporation (A Salesforce.com Company), Post Falls, ID Jul. 2005 - May 2008
Senior Account Executive
Developed and maintained ongoing business relationships with new and existing accounts for a provider of the world's largest database of up-to-date, downloadable, and complete contact and company information.
• Championed dynamic go-to market solutions easily and effectively; prospected potential clients via cold calls to small, medium, and enterprise-level companies.
KEVA WOLFE RESUME PAGE TWO
PROFESSIONAL EXPERIENCE (CONTINUED)
• Accurately assessed and determined needs of clients using a benefit-based analysis approach; increased customer base while capturing renewal and driving growth year after year.
• Initiated and employed marketing campaigns to promote company products and services; engaged and strategized with B2B customers to determine company needs and formulate a plan to meet said objectives and timelines.
• Involved in the new-hire decision-making process; provided ongoing direction, coaching, leadership, and support.
Selected Accomplishments:
• Selected as one (1) of only two (2) Account Executive positions for a start-up sales department.
• Exceeded aggressive sales goals month after month (up to 1015%) and year after year (185%).
• Awarded top Account Executive for Q3 and Q4 2007.
• Established a lucrative client base that provided an average of $850K in renewal orders year after year.
• Set records for the largest corporate membership and data management solution with an over-the-phone sale of $386K, the largest sale ever.
• Developed and deployed successful Email and Voice Marketing campaigns; increased funnel growth by 110%.
• Built effective call metrics process and lead flow protocols.
Discount Communications (Dish Network Satellite), Coeur d’ Alene, ID Sept. 2003 – Apr. 2004
Director of Outbound/ Inbound Sales (Business to Consumer)
Oversaw the entire sales department for the largest Dishnetwork dealer in the Northwest.
• Recruited, interviewed, hired, trained, developed, and managed teams with upwards of thirty (30) representatives; involved with all key HR issues including promotions, performance reviews, raises, termination, and accountability.
• Established tactical direction, designed, implemented, and monitored annual sales programs, and created a customer-focused value added selling strategy.
• Launched new markets as identified by Dishnetwork for local programming.
• Maintained responsibility over National Do Not Call List and enforced compliance with related guidelines; interfaced with all other departments to ensure adherence to activation deadlines.
• Determined goals and set Sales Per Hour levels for all tiers of employee job descriptions.
Selected Accomplishments:
• Achieved 150% of goal for department month after month.
ADDITIONAL EXPERIENCE
B2B Sales Associate, Websitepros, Spokane, WA Aug 2002-Sep 2003
• Consistently broke monthly sales records and awarded Top Salesperson Honors every month throughout employee tenure.
• Achieved 725% of Goal.
Telesales Representative (Small Business Solutions Department), Pitney Bowes, Spokane, WA July 2001-Aug 2002
• Exceeded goal from initial month of employment to company departure.
• Broke sales record for entire department (out of forty five (45) Representatives).
• Ranked #1 Sales Representative, August 2001 - March 2002.
• Achieved 331% of goal and earned Top Sales and Most Consistent awards, 2001.
TECHNICAL ADDENDUM/SOFTWARE KNOWLEDGE
Windows OS Microsoft Office Suite Salesforce, Microsoft CRM Lotus Notes Goldmine Big Machines
Proficient in Various Types of Information Gathering Resources Including Hoovers, info USA, Jigsaw, and Lexis Nexus
PROFESSIONAL DEVELOPMENT/SPECIALIZED TRAINING
Dale Carnegie Sales Training Miller Heiman Sales Training High Probability Selling
Winner of numerous Sales contests
References Furnished Upon Request