OBJECTIVE
Business Development, International Trade, Import, Export, Logistic, Buyer
QUALIFICATIONS
· Problem-solving, Coordination, Analysis, Purchasing, Negotiations.
· Bilingual: English/Chinese. Composed in high-pressure situations.
· Excellent interpersonal, follow up and organizational abilities.
· Effective communicator.
· MS Office, Internet, J.D. Edwards, PowerPoint, Excel, Photoshop, Illustrator, QuarkXpress, Flash.
RELEVANT EXPERIENCES
Inside Sales, International Trade Coordinator
A. M. Castle & Co (Transtar Metals) Gardena, CA, 3/2005- 11/2008
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Successfully sold metal products to international customers in aerospace and defense industries. Maintained and expanded business relationships/market share with existing customers and new customers. Developed four major Chinese accounts in the company, formed excellent customer relationships within 6 months. One of the accounts I managed resulted in an increase of 40% in sales and became the number one account in the company.
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Prepared international sales analysis, measure and implement marketing campaigns, identify distributor/customer requirements, develop new sales channels, communicate and follow up. Delivering a positive customer experience with high standards.
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Serve as customer contact to accurately communicate, including pricing, material treatment, lead-time, allocate and shipping.
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Performed design work for marketing materials.
International Sales Coordinator
Morwear Manufacturing Los Angeles, CA, 10/2003- 8/2005
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Negotiated prices, worked with shipping documents, purchase orders, import and export regulations and freight forwarders.
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Communicated with Chinese agents/clients to troubleshoot any shipping/exporting issues.
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Worked closely with plant manager and shipping manager as a team to ensure timely arrival of goods and to maintain inventory at planned level. Tracked orders through all aspects of production. Updated weekly production status reports.
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Performed English/Chinese translation and design work for marketing materials.
Real Estate Agent
Keller Williams Beach Cities Manhattan Beach, CA, 1/2004- 10/2004
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Rated as Top Producing Agent and 2004 Shooting Star in Manhattan Beach office.
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Negotiated prices resulting in savings of $20,000 on average for my clients.
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Utilized superior skills in analysis, marketing, coordination, customer service, event planning, organization and interpersonal communication.
Marketing/Web Designer
R.L. Klein Associates Long Beach, CA, 1/2000- 1/2004
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Worked closely with marketing director to create proposals, presentations and other communication products and web site design.
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Produced marketing communication materials from concept to completion. Worked as a leader and team player, handling multiple tasks in a fast-paced, deadline driven environment.
OTHER EXPERIENCES
Participated in various marketing and design work demonstrating a solid understanding of color, design concept and target audience. Web-based and print projects for a wide variety of clients, including catalogs, print ads, posters, brochures, logos, corporate identity, book/magazine covers, direct mails, etc. Clients included Virgin Atlantic (In-flight magazine Odyssey and Hot Air), Deloitte & Touche, NASDAQ magazine, Hong Kong Economic & Trade Office (London), etc.
EDUCATION
Keller Williams University, Los Angeles, CA
Comprehensive Real Estate training in negotiating, marketing, branding, customer relationship and service, time management.
MA, University of the Arts London, UK, 1999
Degree: Master of Interactive Multimedia
BA, Capital University, Beijing, China, 1992
Degree: Bachelor of Education
UCLA Extension, 2007
A+ in Business Negotiation