Customer Service Sales

Harish Kumar

#**** *.*.*

** ****

Chandigarh

Mob:978*******

E-mail:***************@*****.***

CAREER OBJECTIVE: To obtain a challenging position in a professional organization, where I can contribute to growth, learning and success. Further to enhance my learning as I grow individually and professionally.

CAREER OVERVIEW: With 2 and half year experience in a industry have been able to offer quality and better service with every move have been instrumental in managing the capacity, team and marketing segment of industry, I have associated.

PROFESSIONAL EXPERIENCE:

Organization: Online communication

Place: Chandigarh

Time;27may ,2009-30 july 2010

Position: Office Assistant

Role & responsibilities :

 Making Agenda of the employees on the daily bases.

 Proper filing of all the documents in the respective file.

 Checking and sending mails to the concern person.

 Looking after cleanliness of whole Head Office before arrival of Director. and Managing Director in the office in the morning.

 Responsibility of handling all the stationary material of the office.

Organization: Max pacific pvt ltd .(logistic co.)

Place: Chandigarh

Time; 17may ,2008-30 April 2009

Position : Customer Relationship Executive/computer operator.

Role & responsibilities:

 Problem resolution of the customers through mails and telephonic conversation.

 Maintaining the record of existing clients or customers.

 Maintaining the Invoice IC records of existing customers.

 : Handling the queries of the customers.

 Looking after Order Booking, Billing and Collection of all location

 Interaction with distributes, dealers and sales team regarding invoicing, dispatches and other related issues

 Follow up with warehouses, transporters and C&F location for timely billing & deliveries.

Organization: Aditya Birla Retail LTD

Place: Chandigarh

Time:14 Aug 2007-30 DEC 2008

Position: Senior Customer service associate.

Role & responsibilities: Sales & marketing

Collection the payment.

EDUCATIONAL QUALIFICATION:

Examination

Board/University Year

B.A. Punjab university

pursuing

2010

10+2 C.B.S.E

2004

10th C.B.S.E 2002

COMPUTER SKILLS:

One year course of basic knowledge of computer from sec -15 NICT computer institute.

STRENGTHS:

 Sincerity, hard work and eagerness to learn.

 Helpful and cooperative.

PERSONAL DETAILS:

Name - Harish Kumar

Father’s Name - Sh.Inder Kumar

DOB - 5 Jul 1985

Permanent Address - #2013 D. M .C

38 West Chandigarh

Marital Status - Single

Hobbies - Listening music & Net surfing

Date:…………..

Time:…………. Signature

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