Manager Sales
Resume:
Jessica A. Karsten
********@*****.***
Centerville, OH 45459
PROFESSIONAL EXPERIENCE
Healthcare Services Group- District Manager May 2008-Present
Oversee the operations of 9-12 nursing homes in environmental services in Grand Rapids, Ludington and Traverse City regions
Manage 100+ employees which included account managers, training managers and area managers
Regional marketing representative to provide growth for the company and build new networks that included colds calls, trade shows and marketing appointments
Recruit, train and develop account managers within the nursing homes to perform company goals
Develop client relationship with administrators, regional directors, owners and department heads
Create and maintain budgets within the building and the district for the profit of the district which grew about 54% in 2 years.
Make weekly visits to the nursing homes to complete environmental rounds
Meet the State of Michigan health regulations during annual and compliant surveys along with meet federal, joint commission and company regulations.
Communicate with our corporate headquarters on Healthcare Services Group policies and procedures; human resources, payroll, benefits, accounting, public relations, etc.
Was promoted from account manager trainee to district manager in 2 years
Subway- Sandwich Artist May 2006-May 2008
Received and processed orders from the store and drive-thru
Trained new employees
Prepared food for the restaurant
Grand Rapids Rampage- Marketing/Corporate Sponsorship Intern May 2007-Augst 2007
Collected research and contact information for potential new corporate sales
In charge of the team’s kids club, Blitz Kidz
Worked with several sponsors to promote their product, as well as the team
Worked on negotiating players’ contracts
Organized a community event promoting exercise, that collaborated players from the team along with school-aged children in the community
Central Michigan University Athletics- Marketing Intern August 2006-May 2007
Assisted the marketing department for athletics
Responsible for in-game and community promotions
Set up and tore down athletic events
Ticket sales for the MAC Championship Game & Motor City Bowl
PROFESSIONAL DEVELOPMENT
Central Michigan University-Bachelor of Applied Arts May 2008
Concentration: Sport Management and Marketing
Sport Management Association- Vice President January 2006-May 2008
Coordinated internship opportunities and guest speakers for our members
Coordinated basketball program sales
Chip Away Malaria- Vice President September 2006-May 2008
Executive Board member of a student organization that raised money and awareness for Malaria
Spoke at an International Education Conference to teach others about the Malaria epidemic and provided solutions for the problem
In charge of marketing, fundraising, public relations and event operations
Implemented fundraising events: free-throw shooting contest that raised over $5,000
Worked with the United Nations to expand the reach of our program
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