Branch Manager

Proactive and high-performing professional, offering 27 years of banking experience and 24 years in supervisory positions, seeking a challenging career opportunity that would effectively utilize outstanding work ethics, management skills, broad knowledge in customer service, and organizational leadership. Exemplify track record of success in leading cross-functional teams and projects to optimize and improve productivity, and in turning around declining operations through the development of innovative processes and procedures. Demonstrate exemplary leadership in constructing strategic vision, generating financial success, and delivering positive results across multiple business functions to develop solid business channels that outperform market competition. Known as tenacious leader who possesses excellent team-building and interpersonal relations skills; talented in leading staff to achieve professional and personal goals. Proven ability to provide a team-oriented management style focused on motivation and success, as well as dedicated to achieving organizational growth.

AREAS OF EXPERTISE

- Team Management/ Leadership

- Project Management

- Business Process Reengineering

- Strategic Marketing

- Vendor Negotiations

- Systems Implementation

- Regulatory and Corporate Compliance

- Business Management & Operations

- Market / Financial Analysis

- Group Discussion / Presentation

- Interpersonal / Client Relations

- Communication Skills

CAREER HIGHLIGHTS

Branch Manager, WaMu/JP Morgan Chase Bank - Atascadero, CA 2008-Present

- Led branch in District each quarter in Customer Service scores; generated positive year over year growth in all primary areas of profit and loss branch accounting even during most challenging time period in financial industry history

Branch Manager, CoastHills FCU - Paso Robles, CA 2007-2008

- Successfully surpassed all branch sales goals since branch launching through conducting extensive training and implementing personnel performance optimization initiatives

Assistant Manager, Golden1 CU - San Luis Obispo, CA 2006-2007

- Provided needed operational support and intervention as well as management support to branch manager

Assistant Vice President / Branch Manager, Banner Bank - Meridian, ID 2005-2006

- Oversaw overall aspects of the newly-launched branch; boosted branch profitability and growth

- Boosted deposits to $7.2M and consumer loans to $558K within three months through executing strategic marketing projects, such as business calling, community involvement, and staff training

- Offered support and special project assistance to Fairview branch and Southern Idaho region from July 2005 to February 2006 by writing customer marketing, solicitation letters, and other correspondence

- Authored an employee/benefits letter for the bank president and CEO, which was distributed to all Banner Bank employees

Assistant Vice President / Branch Manager, Los Padres Bank - Atascadero, CA 1997-2005

- Increased consumer loan production of Atascadero branch, from an average of $500K annually in 2001 to over $4M annually, through business networking and calling and developing existing customer base and strategic marketing

- Worked in conjunction with the Branch Administration Department in January 2001 to March 2002 to provide branch technical support and special project management

- Acted as branch trainer in sales and service; co-taught classes on a monthly basis utilizing a bank purchased training program from 2004 to 2005

EARLIER CAREER

Operations Officer, Home Savings of America - CA 1985-1997

Vault Teller / Assistant Officer, Santa Barbara Savings - Camarillo, CA 1982-1985

EDUCATION

Coursework in Business Administration, Ventura Community College - Ventura, CA

Coursework in Anthropology, San Diego State University - San Diego, CA

Contact this candidate