Manager Customer Service

Chandra McKinney

INVENTORY MANAGER ~ OPERATIONS MANAGER~ SENIOR BUYER ~ ANALYST

Special Expertise in all aspects of Supply Chain/Logistic/ Production Planning/Inventory Management

________________________________________

Performance Profile / Performance Summary

Senior Materials Manager, Senior Buyer & Inventory Analyst with more than eighteen years’ experience in both manufacturing and distribution environments, including ten years’ of supervisory experience. Consistent in exceling beyond the given requirements of all positions held. Additional experiences included the development of training programs, creation of standard operating procedures, and the formation of solid inventory management systems. ISO 14001 Quality Management Systems Internal Auditor.

Exceptional communicator, leader and team builder; experience in both unionized and nonunionized environments, Facilitate Kaizen events and lean management programs to reduce production expenditures. Remarkable technical and technology skills. Completed degrees in Bachelor of Science specializing in Organizational Management; Master of Business Administration specializing in Leadership. ________________________________________

Core Competencies

Inventory Management Operations Management Logistics Management

Project Management Team Building Procurement Manager

Supply Chain Manager Lean Manufacturing Materials Management

Process Development Production Planning Senior Buyer

________________________________________

Professional Experience

Aerotek (Olympus Surgical Technologies) – Bartlett, Tennessee August 2012 – Present

Sr. MRO Buyer (Contractual Employment)

Responsibilities include facilitating and coordinating all PO's for MRO items, placing PO's, acquiring acknowledgements and expediting where appropriate. Work with all parties to secure best options for cost and supplier for items being purchased and perform all aspects of supplier management. Facilitate and coordinate all PO's for MRO items, placing PO's, acquiring acknowledgements and expediting where appropriate. Coordinate the procurement process, which includes ordering of all MRO items, expediting, cost management, cost reduction and follow-up-for facilities. Develop long-term relationships with suppliers and vendors to secure the most favorable purchasing terms.

• Partner with operations staff to enhance performance and reduce cost. Analyze and understand the commodity markets unique to the industry including macro/micro economic conditions. Demonstrates high level customer focus and sense of urgency.

• Originate requests for quotations, analyzes and evaluates quotes, negotiates price and terms, and exercises independent judgment to select suppliers based on lowest total cost of ownership. Ensures the contractual document accurately reflects the terms and conditions of purchase, including payment terms, freight terms, incoterms, and other key commercial terms.

• Collaborates with internal requestors to understand requirements (e.g., specifications, scopes of work, performance and timing requirements.) Uses strong verbal and written communication skills to solve problems and provide status updates to customers and suppliers (e.g., commitment dates).

• Initiates changes to improve the effectiveness of the purchasing process. Analyzes root causes of accounts payable exceptions and takes steps to resolve and prevent.

TBC – Memphis, Tennessee February 2012 – August 2012

Supply Chain Analyst

Responsibilities included ensuring material availability in support of production operations. Broadcasted and communicated material requirements to international and domestic suppliers. Coordinated and ensure on-time delivery. Monitored inventory levels in support of financial objectives. Maintained an effective interaction with management

________________________________________

Professional Experience continued

team in order to coordinate an efficient and “Just in Time” (JIT) logistical flow from supplier (domestic and international). Researched and reconciled inventory inaccuracies for all distribution centers. Created and release purchase orders to vendors for order placements.

• Monitored and ensured that the correct information is uploaded into MRP systems. Processes included but not limited to “non-stock”, “direct inventory”, order entry/ purchase order, warehouse transfer maintenance, margin related issues (standard cost). Established teams for Kaizen events to facilitate change(s) mechanisms.

• Composed reports in MS Visio, SAP Sequel (ABAP), Excel and Access that detailed analytical change in inventory value by product line, variance accounts, plant productivity, efficiency, rework, backlog, work in progress status, cost center activity, etc. Facilitated relationships among the various teams to complete tasks and projects.

• Established MIN / MAX levels for inventory at supplier’s warehouse(s). Established safety stock levels both internal and external shelving. Provided assistance in warehouse related projects, such as utilization of KAN

BAN system, bar-coding, RF technology, warehouse management systems, and SKU slotting. Maintained an annual finished goods budget worth over $50 million. Created historical and trend forecast in order to gage future orders.

• Plan, source, and manage all purchases for assigned finished goods, supplies and services in accordance with all policies and procedures in support of all distribution centers. Maintain and update all electronic purchase order files such as: purchase requisitions, purchase orders, backorders, and order fulfillment requirements. Create metrics, KPI’s and other reporting tools to monitor supplier’s performances.

Medical Action – Gallaway, Tennessee January 2011 – February 2012

Sr. Buyer/Planner

Responsibilities included but not limited to analyzing, planning and preparing production schedules for manufactured products within the production facility to meet customer demands. Manage the incoming flow of purchased finished goods, raw materials, packaging, plant supplies, maintenance supplies, and all services as assigned. Analyze production specifications and plant

capacity data by performing mathematical calculations to determine manufacturing processes, tools, and human resource requirements.

• Control level of raw material and finished goods inventory to insure adequate support of manufacturing and customer orders, while supporting budgeted inventory turns. Coordinate resolution of all supplier issues including; accounts payables, receiving, and quality issues.

• Plan, source, and manage all purchases for assigned raw materials, finished goods, related tools, equipment, supplies and services in accordance with departmental policies and procedures in support of company policies, goals, and objectives. Maintain and update all electronic purchase order files such as; order due dates, cost, and order quantity.

• Expedite operations that delay schedules and alter schedules to meet unforeseen conditions. Assists in the root cause analysis on work order problems and issues with production and warehouse personnel. Prepares lists of required materials, tools, and equipment.

• Competitively bid and/or negotiate manufacturing capacity for all assigned product. Present information to ensure that suppliers adhere to all material quality specifications, strive to lower material costs and improve overall value. Negotiate purchase prices of all assigned product. Adhere to all material quality specifications, and strive to lower material costs and improve overall value.

CDI Technologies / DuPont – Millington, Tennessee February 2010 – December 2010

Administrative Supervisor (Contractual Employment)

Responsibilities included the development of work specific databases and other record management activities such as ensuring that the Oxone® manufacturing facility meet and exceed ISO 9000 and CRIMS minimum requirements for compliance. Reviewed quality control of databases or spreadsheet information. Reviewed and maintained all manufacturing, project and fixed cost to ensure that all expenditures remain within budgetary limits. Developed, interpreted and applied policies and procedures. Planned and purchased raw materials and other components to meet the production requirements of the manufacturing team.

• Effectively interacted with the diverse constituencies such as plant / facilities manager, engineers, corporate strategic sourcing team as well as vendors / suppliers. Recommended and implemented specific action plans and ensures that decisions are implemented throughout the manufacturing area.

• Analyzed financial activities and provide feedback regarding budget planning and preparation processes. Composed all financial reporting tools. Reviewed, evaluated, and monitored all purchase requisitions for proper authorization, specifications, and legal compliance. Acted as primary contact with suppliers / vendors, manufacturing, and logistics, determining resource constraints, and developing plans to achieve customers' needs. Strategically developed a logistical plan with CN railroad services to ensure “on-time” delivery.

________________________________________

Professional Experience continued

specifications and legal compliance. Acted as primary contact with suppliers / vendors, manufacturing, and logistics, determining resource constraints, and developing plans to achieve customers' needs. Strategically developed a logistical plan with CN railroad services to ensure “on-time” delivery.

• Reviewed raw materials and components inventory levels. Placed purchase orders to appropriate supplier. Maintained inventory levels for assigned products in line with Operations goals and customer service requirements, through ERP and demand analysis. Developed strategies with suppliers to improve inventory performance, deliver cost and lead-time reductions, and improved quality performance.

• Maintained the Oxone® production schedule for the facility, reviewing daily to adjust for changes in customer requirements, delay in receiving raw materials, availability of production equipment, etc. Advised appropriate parties in the plant and customer service team of changes in the schedule. Devised logistical plan for both domestic and international shipments.

Smith & Nephew, Inc. – Memphis, Tennessee March 2008 – February 2010

Distribution Inventory Analyst

Responsibilities included driving operational efficiency, and process improvements. Reconciled the General Ledger (G/L)

based on project, labor and procurement expenditures associated with the Global Distribution Center (GDC). Collected and

analyzed data related to the operation of the Distribution Center. Performed cost/benefit analysis and troubleshooting

activities. Recommended corrective actions plans based on trend analysis and forecasting. Partnered with all areas of Supply

Chain Management team to implement problem resolutions. Lead in facilitating quality and continuous improvement

projects. Devised plan for the “process flow” in order to automated distribution center.

• Ensured that all aspects of the expenditures related to the GDC’s project are reconciled properly to the General Ledger. Reviewed and submitted all invoices to the accounts payable department for processing. Ensure that all invoices and financial statements related to the GDC project is accurate based on contractual agreements.

• Control level of finished goods inventory to insure adequate support of level loading distribution centers and customer orders, while supporting budgeted inventory turns. Prepare information that provides resolution for all supplier issues including; accounts payables, receiving, and quality issues.

• Developed project plans, including objectives, cost and benefits analyses. Lead / participated on process improvement teams that involve and impact internal and external customers. Completed and documented processes and procedures that defined the flow for the entire warehouse.

• Supervised the labeling of 100,000 storage bins and locations at Global Distribution Center to meet standard(s) of accuracy required by SAP project members. Conduct projectile research during in the SAP testing phase include but not limited to necessary factors involving the transition of product from existing warehouse use (DELP) to the GDC. Facilitated several Kaizen events and KAN BAN system for process improvements. Worked with SAP catalyst team on several projects formatting the WMS and IMS entities of the software. Established the transportation plan in order to transition materials from the DELP to the new GDC.

________________________________________

Education & Training

BS in Organizational Management - Concentration in Finance

Crichton College - 2003

MBA – Leadership

Walden University – 2011

Certifications

Supply Chain & Logistics Manager – Georgia Institute of Technology

Inventory Planning & Management – Georgia Institute of Technology

Certified Supply Chain Professional (CSCMP) – APICS

SAP – Super User (Functional Analyst)

Contact this candidate