Customer Service Manager
Resume:
Carol D. Burleigh
Oak Park, MI 48237
*****.********@*****.***
OBJECTIVE
I am seeking a postion as a Customer Service Represenative
EMPLOYMENT HISTORY
Guardian Security, Southfield, MI
06/2011 - Present Security Guard
To secure premises, an insure safety. To oversee all other officers are informed of job duties if necessary.To provide training to officers if needed.
Marshall, Troy, MI
10/2011 - 03/2012 Markdown Associate
Markdown all sales merchandise, To make sure all clothing, homegoods had proper price. To assist customers
Chrysler Corp, Sterling, MI
09/2010 - 01/2011 Production Associate
To record data from vechicles to computer, To assembly all wiring, an door panel on every vehicle correctly. Insure every part is correct .
Pic Group, Shelby, MI
9/2009 - 8/2010 Office Administers/ Inspector
To operate all office machinery, an answer all phone calls properly ,be able to scan all labels an paper work properly, input all data information in computer system. To over see prodution being done properly .To insure all parts were of best quality standard.
V-J of Michigan, Southfield, MI
03/2007 - 08-2009 Assistant General Manager/General Mgr
To see all hiring an staffing needs were meet. To insure all employees an managers were properly trained . Make sure inventory, payroll, , an all state requirements we meet. To answer phone using company policy. To make sure all banking deposit were done. To in sure all banking policys were being followed.
Kelly Services, Auburn Hills, MI
04-2006 - 08-2006 Office Support/ industrial
To make sure all data information was properly inputted into computer system. To oversee prodution to insure quailty. I was also Support Help to those employees needing assistance with forgotten passwords or user I.D to log into their computers.
Royalty Cleaners, Royal Oak, MI
06/2001 - 04/2006 Presser/Trainer
To train new employees,To assembly shirts , To have the knowledge to press clothing ,also have proper phone equate
Joann Fabrics, Rochester, MI
06/2006 - 08/2006 Cashier / Customer Service
Handling cash an balancing cash drawers at the end of the shift, while assisting each customer an giving them the desire to return
EDUCATION
Diploma
Major: Recordkeeping/Bookkeeping
Pershing, MI
Certifcation
Major: Management/ Professionalism
General Motors Training Program, Detroit Mi
Incomplete
Major: Criminal Justice
Oakland County Comm College, MI
SKILLS AND ABILITIES
I have 20+ years in the Customer Service field, I love to work with people. Im very outgoing. I have completed a Management Training Program .
NOTES / OTHER INFORMATION
I am very dependable, an willing to relocate if necessary.
Contact this candidate