Human Resources Customer Service

Crystal Del Rosario

San Jose, CA *****

Cell: 408-***-****

**********@*****.***

________________________________________________________________________________

Objective: Obtain a rewarding Human Resources position in a company that will allow me to apply my skills and expand my knowledge and abilities. I am an organized and motivated candidate who has excellent communication skills. I am able to juggle many tasks simultaneously.

Education: B.S. Health Science

San Jose State University

Experience:

2010-2011 LumaSense Technologies, Inc., Santa Clara, CA

HR/Office Administrator (contractor)

Human Resources:

• Prepared cubicle for new hires and cleared out cubicle when an employee leaves

• Ordered office supplies

• Assisted Recruiters with scheduling phone and onsite interviews for candidates

• Compiled metric reports for Recruiters

• Maintained training forms in Training Binder

• Performed Payroll data entry in Expandable for product Division

• Performed Background checks on new hires

• Facilities Management (handled vendors calls and was the main contact for

janitors, HVAC systems, Pest Control, and vending machine systems)

• Updated global phone list and distributed worldwide

• Handled and sorted mail

Office Administration:

• Answered, screened and directed calls

• Assisted callers and visitors with inquiries

• Created and updated leads and cases for the Sales team in Salesforce.com

• Scheduled interviews

• General administrative support

• Maintained office area

• Prepared new hire and termination packets

Filed personnel files, I-9, and benefits forms

Facilities:

• Performed general housekeeping

• Assisted Executive Assistant on employee gatherings (bbqs, pizza socials, etc.)

• Assisted in packaging tradeshow equipment

• Other projects as requested

2009-2010 Stratford Schools, Palo Alto, CA

Lunch/Extended Care Assistant (part-time)

• Administered the lesson plans, including proper arts and crafts, games, and outdoor activities

• Ensured all students receive adequate lunch

• Cleaned and maintained the lunch room following lunch periods

• Helped with general housekeeping tasks as needed

• Supervised children during outdoor playtime

• Reported injuries in injury log

• Kept track of attendance of extended care roster

• Assisted children in homework in the classroom

• Maintained and enforced proper study skills during homework time

• Reported all safety issues to the Supervisor

• Maintained auditorium and classroom area to ensure a safe and nurturing environment for the children

• Informed parents of any issues with their child

• Provided excellent customer service to staff, teachers, and parents

2008-2008 Electronic Arts, Inc., Redwood City, CA

HR Administrator (contractor through Ajilon)

• Performed general administrative support to the HR departments worldwide

• Entered and audited data in PeopleSoft as follows: new hires, re-hires, temporary to regular employee changes, department changes, promotions, internal equity adjustments, supervisor changes, job changes, and leave of absences.

• Managed and processed HR paperwork: hires, terminations, transfers, and status changes

• Assisted associates regarding general HR inquiries in a timely and compassionate manner; conducted research to complex questions

• Entered Leave of Absences and resolved issues with Benefits

• Processed and submitted paperwork to Payroll

• Resolved issues relating to weekly payroll data transfers

• Maintained and updated personnel transactions in PeopleSoft

• Ensured integrity of database information via regular audits

• Maintained employment files and records per company policy and legal regulations

• Administered employment verifications

2007 Extron Logistics, LLC, Fremont, CA

HR Assistant/Document Quality Control Specialist (Temporary)

• Supported Human Resources with confidential paperwork

• Back up Receptionist

• Data entry

• Assisted Customer Managers with data entry

• Purchased office, break room and janitorial supplies based off of budget

• Supported Accounting Department in: A/R, A/P, and Collections

• Processed and transferred training records

2006- 2007 Breathe California of the Bay Area, San Jose, CA

Program Associate

• Fulfilled Requests to facilitate Anti-Tobacco Presentations in schools, agencies, and other community organizations in a classroom setting by using a variety of media

• Assisted in facilitating Asthma Management programs in elementary schools

• Created and Organized a Diversion program for minors who are cited for Tobacco possession

• Educated teens and adults about the dangers and consequences of Tobacco use and addiction, along with how to avoid trigger situations

• Collaborated with partner organizations to identify the best venues to reach adolescents, parents, and health care professionals with public health messages, enhancing opportunities to reach diverse racial and ethnic groups with public health messages; gathered and evaluated data for reports for grant purposes

• Assisted in coordinating Health Fairs

• Attended county meetings, trainings, and workshops

2005-2006 Skorey & Hughes, LLC, San Jose, CA

Bookkeeper (part-time)

• Generated and processed financial statements

• Updated clients’ accounts

• Administered invoices

• Assisted with processing payroll by data entry and maintaining records

2003- 2005 Able People Foundation (formerly Ableproject), Milpitas, CA

Outreach/Marketing Intern

• Established mutual relationships with other disability- related Organizations.

• Gathered assistive equipment and manufacturer information for Product listings.

• Edited and maintained resources page.

Community

Involvement:

• Experience through volunteering with health organizations

• Evaluated healthcare organizations and administrations

Computer

Skills: Mac, Word, Excel, Outlook, PowerPoint, SharePoint, Salesforce.com, Expandable, PeopleSoft, and Made2Manage. Typing speed: 60 wpm; 10 key by touch.

References available upon request

Contact this candidate