Customer Service Sales

Summary of Qualifications

• Responsible, organized, and detail oriented

• Creating filing system and setting up office for functional purposes

• Processing and payment of Accounts Payable, Processing of Accounts Receivables, Cash Receipts and Deposits, Payroll, EFTPS, 501 and 941 payments

• Balancing and compiling monthly packet for accounting firm

Work Experience

JC Penney, McHenry, Illinois

Sales Associate, Seasonal 11/2011-1/2012

• Sales Associate in Women’s and Junior Department

• Back up for Cashier, Assisting in Pricing and implementation of new marketing

strategy

LOGS Office of Shapiro and Fishman, Schaumburg, Illinois

Data Entry Specialist 01/2011 – 02/2011

• Tax and Appraisal Department – Task was to research and review client’s property, update legals, check for delinquent taxes, if delinquent notify client, and appropriate individuals

in-house. Download and upload documents when necessary

• Used computer to enter, access or retrieve data. Training using the LPS, CMS, Vendorscape, Netroline and Pacer systems.

Subcon Manufacturing Corporation, Algonquin, Illinois

Secretary/Receptionist 03/2003 – 06/2009

• Perform clerical functions, Accounts Payable, Accounts Receivable, Payroll, consisting of invoicing, coding, scheduling, posting longhand and on computer, paying, calling vendors regarding discrepancies or questions, posting cash receipts, preparation of deposit tickets, monthly balancing

• Prepare statistical reports

• Attend meetings to record minutes

• Train other clerical staff

• Answer customer or public inquiries

• Use computers to enter, access or retrieve data

• Other duties: mail, telephone, filing, w-2 calculations for personnel and company, setting up new files yearly, matching shippers to invoices and filing, use of UPS website to schedule shipment balancing checking account, petty cash reports. Processing of new hire documentation, personnel files, time cards and vacation schedules, word processing, data entry, computer input using Quick Books, Quattro Pro, Excel, Microsoft Office and Word Perfect

Secretary of State’s Office – Woodstock DMV, Woodstock, Illinois

Clerk (Temporary Position) 06/2001 – 02/2003

• Customer Service - Update customer’s registration information (computer input)

• Collection of fees and balancing of cash drawer

• Temporary hire position

Meijer, Algonquin, Illinois

Clerk 06/2000 – 06/2001

• Sales/Customer service support in Babies Department, Girls and Women’s Departments

• Stocking shelves, stock room, pricing items and departments’ maintenance

Additional Skills

Microsoft Office, Microsoft Word, Microsoft Excel, Word Perfect, Swintec Word Processor, Quick Books, Quattro Pro, Jacquard, Calculator, Telephone, Filing, Office Organization, Scheduling of Appointments, Shorthand, Medical Transcriber

Education

McHenry County College, Crystal Lake, Illinois – Courses / Bookkeeping, Office Practice, Computer Literacy, Word Processing, Legal Terminology

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