Sales Manager

KENNETH L. WHITE

** ********* **. ~ Hampton, VA 23661

757-***-**** **********@*****.***

GENERAL MANAGER

Restaurant ~ Grocery ~ Retail

Innovative and possess excellent communications and problem resolution skills which allow success in fast-paced and challenging environments. Demonstrate a positive acumen to advance operations to excellence and increase annual revenues through utilization of cross-functional resources. Adept at identifying training needs and evaluating program effectiveness based on current business strategies. Additional qualifications include:

• Employee/Vendor Relations • Strategic Planning • Payroll/Budgeting

• Inventory/Cost Control • Resource Allocation • Training/Safety

• Marketing/Promotions • Profit/Loss Administration • Regulatory Compliance

PROFESSIONAL EXPERIENCE

NASCAR SPORTS GRILLE, Hampton, VA 2010-2011 General Manager/Bar Manager

• Shared in the staffing and execution of $10 Million opening of new sports bar restaurant.

• Directly responsible for bottom line profitability.

• Supervised training of over 70 team members.

• Prepared quarterly sales, profitability, and marketing forecasts.

• Coordinated all sales and marketing programs including live music bookings, DJ’s, menu creation, advertising, contests, and guest loyalty reward programs.

LONESTAR STEAKHOUSE, INC., Hampton, VA 2005 - 2009

Kitchen Manager

• Maintained up to date knowledge of facility unit sales, costs, training and development of managers or team members.

• Assured adherence to local health regulations, cleanliness and building/equipment repairs and maintenance.

• Focused on bottom line profit goals and cohesive operations while assuring customer satisfaction.

• Conducted weekly inventories, P & L reconciliation, and food purchasing.

RUBY TUESDAY, Various VA locations 1992 - 2004

General Manager/Assistant Manager

• Secured local and state agency compliance of sanitation, food handling and alcohol sales.

• Administered hiring of hourly and management applicants, training and development of team members, shift leaders, managers, and evaluating and promoting all staff on a performance based scale.

• Completed standard auditing, reporting, budgeting, and scheduling to ensure profitability and sales growth.

• Attained budgetary goals, guest satisfaction, staff training and development targets as well as ensuring enforcement of company standards.

• Created and developed sales building programs, training classes, and implementation of new curbside service initiatives.

KENNETH WHITE Page Two

CAREER ACCOMPLISHMENTS

Nascar Sports Grille

• Generated sales increase of 3% or higher for 7 consecutive periods over the previous year.

• Reduced operating costs from fiscal 2010 to fiscal 2011 by average of $2000 per month.

• Instrumental sponsor and host to 3rd annual “Mike Tomlin Tailgate” fundraiser.

• Created partnerships with local and national charities such as The Children’s Miracle Network, Food Bank of Southeastern Virginia, National MS Society, Hampton Roads Youth Foundation, and numerous other groups to create fundraisers and sales building events.

Lonestar Steakhouse, Inc.

• Saved approximately .6% in food costs through daily auditing of bulk and cut meat as well as meticulous weekly inventory.

• Successfully managed more than 60 total staff members and roughly $5,300 to $5,600 in weekly payroll.

• Produced a decrease in provisional costs of .5% via streamlining food preparation and ordering.

• Proficiently directed $250,000 in bar sales annually which proved $6,000 under budget estimations.

• Initiated “Happy Hour” which generated an increase from 9.2% to 10% in total weekly bar sales.

Ruby Tuesday

• Assisted in opening 12 new units including; hiring and training more than 100 staff members per location.

• Sustained a 90% retention rate and productively supervised about 65 personnel members.

• Maintained a minimum sales increase of 2% for fiscal year 2002.

• Monitored a real-time budget based on actual sales figures of 29.2% to 30% of revenue.

• Directed corporate Curb Side Service plan which started at 2% and raised sales 9%.

EDUCATION & CERTIFICATION

GEORGE MASON UNIVERSITY, Fairfax, VA

CERTIFICATION, VA

ServSafe Food Handler’s License

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