Maria V. Flores
**** ********** **. ******, ** **018 • 610-***-**** • ********.****@*****.***
Professional Experience:
LEAD PROGRAM IN BUSINESS, Philadelphia, PA 2010 to Present
Executive Assistant/Office Manager:
• Accurately manage agenda of CEO and Board of Directors.
• Efficiently organize national and international travel for 20+ people at a time.
• Courteously provide customer service to Board of Directors, University Professors, Faculty, Program participants, parents and the general public.
• Keep a clean and organized inventory of every material use for administrative purposes and operations.
• Purchase all office, cleaning and program supplies while always staying within budget limits.
• Amicably socialize with members of haute social scope, such as Senior Level Executives at organization like: Magic Johnson, Oprah’s Leadership Academy, Google, Apple, JP Morgan, Goldman’s Sachs, FDIC, World Bank, J&J, Medtronic, T.Rowe Price, McNeil Pharmaceuticals, NASA, among others.
• Maintain contact with professors and faculty members of Ivy League Universities such as: Stanford, Duke, Dartmouth, Northwester, UVA, UMich, California Institute of Technology, among others, while the programs are running.
• Precisely organize and manage events, conferences and meetings for various groups of people domestically/internationally.
• Collaborate with the Accounting Department on a daily basis by preparing expense and budget reports, payroll and other delicate admin/financial information for audits and other related processes.
• Collaborate with Social Media and IT Departments troubleshooting technological problems on our server and website.
• Safely maintain and manage physical and electronic files, archives and database information of students, consultants and volunteers.
• Arranging payments for all vendors, programs, schools and international services by wire transfers and other bank services.
• Supervise the management, retrieval and destruction of personal records within established guidelines.
• Proof read documents before they are distributed among schools, parents, students and board members.
• Order and manage promotional materials, such as: shirts, hats, booklets, etc.
• Design certain promotional documents, such as: brochures, cards, flyers, etc.
KANTAR MEDIA, West Chester, PA 2008-2010
International Editor of Brand Central Department:
• Utilize specialized software and language proficiency [Spanish, English & French] to monitor the performance of national & international commercial classifiers [Previous position]
• Learn specialized software [3] for the creating and editing of national and international accounts in less than one month.
• Create accounts as files where commercial will be classified by using extensive, constantly changing guidelines.
• Account for the classification of all national and international commercials on the West Coast, Mexico and certain parts of French-speaking Canada markets.
• Assign precise, and sometimes restricted information to account fields, like: Parent company, Subsidiary of the commercial and Ultimate Owner of Brand and/or Brand Extension shown in the televised advertisement by using Research techniques and client information from the home system.
KANTAR MEDIA, West Chester, PA 2008-2008
Bilingual Classifier
• Utilize specialized software to classify TV commercials for clients like: Pepsi, Coca-Cola, Walt Disney, NBC Universal, among others.
• Determine and inform of any incongruence on the system or satellite service by creating an explicit report of the issue.
• Understand and respect strict, extensive guidelines designed for classification.
• Accurately store commercial in respective accounts by using a keen sense of hearing and vision; great attention to detail is key to perform this task successfully.
CRYSTALLEX INTERNATIONAL CORP Caracas, Venezuela
Executive Assistant/Media Coordinator of Communications Department: 2005-2007
• Accurately manage travel arrangements national/international, agendas and office schedule.
• Successfully coordinate press conferences, visits, exhibitions and other internal/external events.
•Coordinate with the Marketing Department, the update of Company logo, commercial shooting and advertisements.
• Restock office supplies and uniforms as well as promotional items including apparel articles, banners, posters, photographs, folders, pens, among others.
• Translation, composition, interpretation and distribution of daily reports, press releases, memos, letters and personalized messages in English, Spanish and French.
• Monitor regional, national and international media channels (audiovisual and press) to use as source for the creation of daily reports relevant to the company’s public performance.
• Determine and report when a major political and economic announcement from the government had affected Crystallex’s Stock Market flow and its competitors.
TEENCENTRAL.NET Volunteer Work
Virtual Volunteer Counselor: 2009 to Present
• Review stories written by teenagers all over the world and answer their questions. Provide counsel to their concerns and questions. Respond to the supervisor’s feedback and classify the message by intensity and emotional state perceived during each counsel.
• Show great resilience to suicide stories and other emotionally disturbing anecdotes. Be cooperative to the teenagers’ needs, reliable and firm, avoid personal narratives and be as assertive as possible.
Education:
UNIVERSIDAD CATÓLICA SANTA ROSA., Caracas Venezuela
Bachelor of Social Sciences in Journalism and Mass Media Arts 2000-2005
CASSEROLE DU CHEF., Caracas Venezuela
Haute Cuisine Associate’s Degree Program 2003-2005
Skills
• Platforms: Microsoft/MAC Windows 95/98/XP/2000/XP Pro/Vista.
• Software: Microsoft Office Excel, PowerPoint, Word, Outlook, ADP, Front Page, iMovie,
(some) Quickbooks, among others.
• 68 WPM
• Fluently manage languages: Spanish, English & French.