Control High School
Resume:
Kevin J. Jones
Calhoun, GA *****
*************@*****.***
Experience
Train Dispatcher Norfolk Southern 2007-2011
Responsible for the safety of train passengers and cargo throughout the state of Georgia.
Attentive to detail and able to handle stress.
Played a major role in maintaining safety on the railways.
Monitored and directed the movements of trains.
Cordinated railroad traffic on specified section of line from computer controlled that electrically activates track switches and signals.
Read train orders and schedules to familiarize self with scheduled runs, destination of trains, times of arrivals and departures, and priority of trains.
Monitored computer panelboard that indicates location of trains by lights that illuminate as train passes specified positions on run.
Operated controls to activate track switches and traffic signals.
Rerouted trains or signals to Locomotive Engineers to stop train or change speed according to traffic conditions.
Communicated by telephone with crewmembers to relay changes in train orders and schedules, and to receive notification of emergency stops, delays, or accidents.
Recorded times each train reaches specified point, time messages are given or received, and name of person giving or receiving message.
Complicit with FRA regulations
I ensured compliance with all railroad rules and regulations for safety, operations and the Federal Railroad Administration (FRA).
Completed reports, process data and perform other duties.
Communicated effectively by telephone, intercom, computer or other communication devices.
Performed independently in a fast-paced, demanding environment.
Crew Management, Norfolk Southern Atlanta, GA 2006-2007
Ensured compliance with all railroad rules and regulations for safety, operations and the Federal Railroad Administration (FRA).
Contacted individual crew members and direct them to their assigned trains.
Completed reports, process data and perform other duties.
Communicated effectively by telephone, intercom, computer or other communication devices.
Performed independently in a fast-paced, demanding environment.
Responsible for keeping crew members on their assignments and moving them to new assignments according to union agreements.
Public Safety Dispatcher Gordon County E-911-****-****
Received and prioritized calls and complaints from the public concerning crimes, fires and emergencies; question the caller to determine the nature of the problem.
Entered information into CAD System verifying the location and determining the appropriate responder.
Dispatched personnel and equipment to scene of emergency while maintaining radio contact, scan status charts and computer screen to determine units available.
Broadcasted orders to police and other emergency units in vicinity to investigate complaints and relay instructions or questions from other units.
Determined type and nature of personnel and equipment needed.
Maintained verbal contact with caller for the purpose of updating in-progress calls and continually update responding units.
Maintained log of all radio transmissions as to time, duration, and message.
Relayed general information to the public and refer callers to proper offices.
Performed follow-up on dispatches.
Performed historical data and background searches in order to safeguard the responding emergency personnel and citizens.
Performed call taker duties consisting of receiving detailed information from citizens requesting police or other emergency service, entering this information into the CAD system, processing this information, and giving any applicable instructions to the citizen.
Useed a wide variety of resource materials to aid police officers and firefighters in the field such as city and telephone directories, law enforcement directory, street location guide and hazardous materials chemical book.
Air Traffic Controller 1991-2000 USMC, 2000-2001 DOD Army
Communicated with, relay flight plans to, and coordinate movement of air traffic between control centers and towers.
Determined timing of and procedure for flight directional changes within assigned airspace.
Issue landing and take-off authorizations and instructions, and communicate other information to aircraft.
Controlled air traffic within vicinity of airport.
Recommend flight path changes to planes traveling in storms or fog or in emergency situations.
Relayed air traffic information, such as altitude, expected time of arrival, and course of aircraft to control centers.
Transferred control of departing flights to traffic control center and accept control of arriving flights from air traffic control center.
Analyzed factors, such as weather reports, fuel requirements, and maps to determine flights and air routes.
Directed radio searches for aircraft, and alert control centers emergency facilities of flight difficulties.
Inspected, adjusted, and controlled radio equipment and airport lights.
Completed daily activity report and keep record of messages from aircraft.
Reviewed records and reports for clarity and completeness and maintain records and reports.
Annually demonstrated knowledge of the FAA, NAVAIR, and FAR regulations.
Demonstrated knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Demonstrated ability to give pilots directions quickly and clearly.
Demonstrated intelligence and a good memory.
Demonstrated ability to be decisive and therefore able to make quick and accurate decisions.
Adapted to working with a variety of different computers, instruments, and equipment.
Demonstrated ability to work in a team.
Skills
Excellent written and verbal presentation skills. Use proper grammar and have a good speaking voice. Excellent attendance record and available during other than normal scheduled work time frames. Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors. Ensure tasks are completed correctly and on time. Detail oriented and efficient. Demonstrated ability to listen to and understand a customer's request. Displayed problem-solving skills and professionalism. Applied strong work ethic. Tactful in difficult situations. Communication with customers to understand their needs. Georgia Work Ready Gold Certificate.
Education
Coosa Valley Technical College, 2003-2005, Supervisory Specialist Diploma
Calhoun High School, Graduated 1989
References
Tiffany Matherly 706-***-****
Sam Hinson 770-***-****
Brett Williamson 678-***-****
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