Customer Service

**** *********** ** ******* ** *****

PHONE 270-***-**** • E-MAIL *********@*******.***

ANGELA L. RUNION

OBJECTIVE

Looking for position that will utilize and grow my skills and experience. Would be willing to take classes or other training to optimize my performance. Always eager to learn new skills.

PROFESSIONAL EXPERIENCE

06/2006 Four Rivers Harley Davidson Paducah KY

Motorclothes Associate

Check in, price and secure all merchandise prior to being put on floor

Contact customers when special orders arrive

Check purchase orders to ensure quantity received is quantity ordered

Creating numbers for new merchandise

Help maintain the floor to provide customers with a great shopping experience

Set attractive displays for optimal sales

Supervise other associates on the floor

Assist managers with whatever they need to have done and acting manager when the managers are not available

Transferring items to other store location

Assisting & checking out customers on the floor

Handling all online and phone orders & shipping needs

Handling all layaways

07/2005 – 06/2006 Regions Bank Paducah KY

Teller II

Handle cash and check transactions from both personal and business accounts

Refer customers to the proper person to handle their individual financial needs

Balance my drawer at the end of the day

Help ensure both bank and employee security as we enter and exit building

Help ensure the vault is secured prior to leaving the branch

Help open vault once building is secured

10/2002 – 07/2005 Office Depot Paducah KY

Lead Cashier

Supervise other cashiers

Check out and assist customers

Handle customer & rebate issues

Create break and lunch schedule for store employees

Complete cashier audits everyday

Stock shelves when needed

Set plan-o-grams

Assist in the copy & print center

Place telemarketing orders

Maintain front end of store

Count down registers

2000 - 2002 Best Western Metropolis Inn Metropolis IL

Desk Clerk

Check guests in and out

Assign housekeeping their rooms

Do the laundry for the hotel

Maintain the front desk

Maintain the lobby

Assist guest with directions and whatever else they may need

Fix deposit at the end of my shift

Answer phone and place reservations

Operate switch board

EDUCATION

1993 - 1997 Pope County High School Golconda IL

High School diploma

Was a member of FHA

Was a member of Art Club

Was on basketball team

1997 -1999 Southeastern Illinois College Harrisburg IL

Was a member of B.A.S.I.C

Studied business management

Studied computer information systems

SKILLS

• Able to run most office equipment

• Able to run most computer programs

• Can run most registers

• Able to learn new programs and equipment quickly and easily

• Excellent phone service

• Excellent customer service

Contact this candidate