Project Manager/Business Analyst

Brett Turner

**** ********* ***** **

Lancaster, Ohio 43130-1106

Home 740-***-****

Office 740-***-****

eMail: ********@********.**.***

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Professional Summary

· Many years of progressive I.T. experience

· PMO and project management experience

· People management experience, Team oriented, Self starter

Synopsis of Skills

· Certifications: (PMP) – Project Management Professional, (CLP) - Lotus Certified Notes Consultant

· Computer Languages / OP Systems: COBOL, BASIC, SQL, OS/2, Windows, XP, NT, Novell

· Software: Microsoft Office Suite, Primavera, MS Project, Lotus Notes/Domino, MS Access

Professional Work Experience

Manager/Director of PMO and Project Management group, 2004 – Present

Diebold, Inc.

· Manager over nationwide project solutions implementations group and product program management

· Responsibilities:

Direct management over a staff of Project Solutions Managers plus support staff at the customer service solutions level. Matrix management over peer groups and deployment of Project Solutions Management staff. Managed, recruited and developed associates and built teamwork to meet or exceed company goals and objectives. Assisted in developing strategies to create service revenue opportunities utilizing internal and/or external resources. P&L accountability. Represented company as a business manager on engagements. Provided leadership, guidance and conflict resolution to direct reports. Worked on Finance and Banking industry projects. Managed processes for product delivery, implementation and support. Managed new product rollout processes. Managed PMO processes. Performed other PMO duties.

Independent I.T. Consultant, 2003 - 2004

Various computer consulting positions, programming, project management, administration, etc.

· Lotus Notes/Web development: Designed a Notes/Web workflow application, set up servers, website and users

· Web application testing: Wrote test scripts, performed application testing for an eRestaurant system

· Lotus Notes Consulting: Helped arrange and modify existing corporate Notes architecture

eBusiness Brand Manager, 1996 – 2002

IBM Corporation

· Brand manager over eBusiness products such as: Lotus, Tivoli, Websphere and Pervasive products

· Responsibilities:

o Worked as a consultant to eBusiness Web Integrator business partners who develop web solutions for their customers. Helped them to use IBM products and services to drive their business solutions. Worked with eBusiness products such as: Domino, Tivoli, Pervasive Computing and, servers. Worked with developers to solve critical issues and bring new ideas to market. Managed development of Web Integrators external website for our business partners. Generated brand revenue to meet sales goals. Total brand accountability.

Condensed Listing of Previous Positions

IBM Corp.

Knowledge Management Specialist,

Responsible for intellectual capital databases and programming, knowledge sharing

Subject Matter Expert / Project Manager,

Led outsourcing consulting engagements, project management and due diligence. Worked as a transition manager on software and infrastructure conversion engagements.

Mainframe Technical Project Manager,

Managed a team of mainframe developers at client sites

Lotus Notes Architect / Project Manager,

Managed Lotus Domino/Notes outsourcing projects, systems architecture design

Other Companies

Lotus Development Corporation

Account Systems Technical Engineer,

Technical systems engineer to corporate customers, account management

Ross Laboratories / Abbott Labs

Senior Office Systems Analyst,

Help Desk, technical support, LAN administration, Lotus Notes administration

Various consulting companies in Ohio and Florida

Independent Technology Consultant,

Technical support, Help Desk, product testing, training

Nationwide Insurance Company

Systems Development Analyst,

Systems analysis, testing, documentation, programming, system specifications

*** Also have experience in: manufacturing, retail, banking,

management, consulting, accounting, finance and sales.

Education / Additional Training

Governors State University

Bachelor of Arts, Interdisciplinary Studies

Dean’s List

Ohio University

Associates, Computers in Business and Management

Dean’s List

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