Quality Assurance Human Resource

Dear Madam or Sir

I am very excited about the position you have available in Northern Colorado. It would be wonderful to work for your prestigious company, and I am ready to make outstanding contributions to your work force. I have experience running three transportation terminals Colorado, Utah, and Montana which included logistics, safety and warehouse responsibilities.

I know that you need someone who is enthusiastic and task oriented, and I am uniquely qualified for the job. Some people are great team performers, while others are better working on their own I am both!

My background experience convey that I am a successful group worker and team leader, while my experience as human resource, fleet coordinator (ninety plus vehicles which included coordinating, troubleshooting mechanical and electrical systems and making repairs; additionally researching quality, availability and pricing of equipment along with maintaining high standard of quality assurance) and legal background proved a track record for my leadership, critical thinking, accountability, teamwork abilities.

As you can see, I am a dynamic person with great interest in your company. My background has provided me with the skills to be an asset to your company. My outgoing personality, accompanied by my profit- and task-oriented character, makes me an excellent choice for the job.

Thank you for your consideration.

Sincerely

Jason M. Hill

Jason Hill

1312 50th Ave Ct, Greeley, CO 80634

(T) 970-***-**** (E) **********@*****.***

Summary of Qualifications

• Driver Services Manager & Driver Recruiter/Retention Specialist

• Human Resource & Driver Recruiter/Retention

• Human Resource Health Claims and workers compensation issues

• Dispatching/Telecommunications Specialist

• DOT and Title 42 Traffic Codes regulations

• Certified Traffic Investigator

• Fleet Coordinator

• Civil and Criminal laws

• Background and employee verification specialist

• Interviewing techniques

• Health Claim Processor experience

• Trainer (FTO)

• Cultural Diversity training

• Lean Methods Training

Employment History

2011 - Present Diversified Transfer & Storage Transportation, Denver, CO

Driver Services Manager & Driver Recruiter/Retention Specialist

Responsibilities to define problems, collect data, establish facts, and draw valid

conclusions regarding logistical and timely important of deliveries. Ability to interpret an

extensive variety of technical instructions in mathematical or diagram form and deal with

several abstract and concrete variables.

Duties include but are not limited to:

• Supervision of three terminals LTL/OTR drivers (Colorado, Montana and Utah.)

• Work directly with terminal and warehouse managers with logistical needs; communicate

with dispatch of driver scheduling and timely importance of deliveries.

• Directly work with safety director reviewing DOT logs and compliance records.

Investigation and enforce of all company and federal regulations/standards.

• Keep hiring/non-hiring, and turn over statistic; Schedule and complete orientation with

new hires; Knowledge of safety performance of all drivers.

• Other duties include serving as initial contact for all applicants; Interview and identify

strengths and weakness; complete background check with accuracy.

• Meet with drivers regular to discuss issues, retraining needs, conflict resolution, and

other topics necessary to meet and exceed driver retention goals.

Demonstrated Competencies: Leadership, Critical Thinking, Accountability

2010 - 2011 JBS Carriers , Greeley, CO

Human Resource and Recruiting/Retention Specialist

Responsibility is to identify, source and recruit qualified personnel for internal openings. Duties include but are not limited to:

• Processed applications for new and rehire with experience/qualifications.

• Interviewed potential candidates daily utilize behavioral techniques; pre-screen

qualifications.

• Conducted extensive background checks via faxing employee verification, phone contact

and ordering of PSP, USIS, CDLIS, DAC and MVR; scan and attach documents into Tenstreet.

• Extended conditional offer of employment; pay scale, scheduled orientation dates and

scheduling of flights, DOT physicals and Ergo-Meds.

• Handled suspension, termination of company personnel.

• Coverage in the absence of human resource director.

Demonstrated Competencies: Leadership, Critical Thinking, Accountability

2005 - 2010 State Farm Insurance Regional Office , Greeley, CO

Claim Processor

Responsibility to communicate effectively with policyholders, agency personnel, medical providers, and other insurance company personnel. Focus and providing excellent customer service by anticipating customer’s needs and exceeding their expectation.

Duties include but are not limited to:

• Within authority guidelines, registers, evaluates and processes health insurance claims in accordance with claim procedures and legislative/regulatory requirements.

• Communicates with policyholders, agency personnel, medical providers, and other insurance company personnel and ensure team's goals are being met.

• Strong knowledge of disability products, medicare supplement, hospital surgical,

hospital income; familiar with forms, manuals, rate book & (HKS) Health Response System.

Demonstrated Competencies: Communication, Decision Making and Judgment, Teamwork.

1987 - 2005 City of Greeley , Greeley, CO

Department Fleet Coordinator, Community Service Officer and Dispatcher

Responsibility to established/maintained high standards of quality work product, met deadlines, fulfilled commitments.

Duties included but not limited to:

• Community Service Officer: Responsible to enforce local, state and federal laws. Certified

Colorado traffic accident Investigator, knowledgeable of DOT/42 traffic laws.

• Dispatcher: Responsible for 4004 square miles for emergency and non-emergency for law

enforcement, fire/ambulance along with medical helicopters.

• Fleet Coordinator: Responsible for ninety plus vehicles which included coordinating,

troubleshooting mechanical and electrical systems and making minor repairs.

- Extend fleets' lifetime span; improve and maintain current specialized equipment.

- Create safer vehicle that would protect all occupants.

- Researching quality, availability and pricing of equipment along with maintaining high

standard of quality assurance.

- Meeting the demands available of vehicles for coverage and personnel.

Demonstrated Competencies: Leadership, Critical Thinking, Accountability

Education

Aims Community College, Greeley, CO

Criminal Justice

Professional Affiliations

Union Colony Fire/Rescue Authority - Board of Directors

State Farm - MAG Group

State Farm - MADD Group

Blue Knights International Motorcycle Group

Weld County Sheriff's Office Volunteer Group

Skills

Civil and Criminal laws; Human Resource;

Background and employee verification specialist; Peace Officer Certification; Cultural Diversity training; Interviewing techniques;

Hazardous Materials; DOT and Title 42 Traffic Codes regulations; Certified Traffic Investigator; Intoxilyzer Operator;

Colorado Bureau of Investigations Terminal Operator (Certified CCIC/NCIC;)

Strategies for Community Policing; Stress Management & Domestic Crisis training; Defensive

Tactics; Computer Aided Record System Operator; Telecommunications Specialist; Terminal Operator Certification;

APCO Communications Academy/ Certified Dispatch Operator level I; SWAT Command Post Communications Operator;

US Presidential (George W. Bush) Security Task Force.

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