Customer service and Billing
Resume:
UMARA BUTT
** ******* *****.****** **, L*N *T*
PHONE 705-***-**** E-MAIL *******@****.***
HIGHLIGHTS OF QUALIFICATIONS
Computer skills- Microsoft excel, word, outlook.
Communication skills.
Problem solving skills.
Self-motivated and able to adapt to new situations.
Able to work independently & as part of a team.
Easy to get along with people.
Excellent Customer Service Skills.
Well organised and able to work at a fast paste.
Three fluent languages (English, Urdu, Punjabi).
Management skills
EDUCATION
Payroll Association Sept 09 -present
Payroll Compliance Practitioner
North Park Secondary School Feb.2002 –june.2006
Brampton, Ontario
Brampton Centennial High School Sept.2001-Feb.2002
Brampton, Ontario
WORK EXPERIENCE
National Carpet & Flooring……………………….May 2009-Present
Billing procedure - Invoicing customers all around Canada.
Credit Department - Issued Credit to customers.
Credit Department - Open new customer’s account.
Project - Managing how to present new product.
Project - Organized Customer’s file in excel.
Project - Manage relatable program for particular products.
Customer Care: Assisting Customers needs and wants.
Customer Service: Answering phone calls and taking orders.
Customer Service: Organized a way to filing Invoices.
Kelly Services May. 2007 – 2008
Assignment through Mars Canada Inc.
Completed T4 slips for Quebec employees and Ontario
Organised confidential Files
Organized data in excel
Mailing department- filed mail
OTHER
Volunteer work
• Psychology case study in University of waterloo
• Secretary assistance in high school.
Interest
• Reading
• Challenging sudko puzzle
• Quality time with the family.
Reference
• Name: Larry Schoffer
Position title: President of Sales and Marketing
Contact: 905-***-****
• Name: Richard White
Position title: Executive of National Carpet
Contact: 905-***-****
• Name: Tanseer Khawaja
Position title: Customer Service & Plant Manager
• Contact: 905-***-**** x131
Contact this candidate