SUSAN M. YANEZ
Chandler, Arizona *****
******@*****.***
EXECUTIVE ASSISTANT / ASSISTANT PROJECT MANAGER
Skilled and dedicated Executive Assistant with more than 14 years’ experience coordinating, planning, and supporting daily operational and administrative functions. Demonstrated capacity to provide comprehensive support for executive-level staff, excel at scheduling meetings, coordinating travel and managing all essential tasks. Highly focused and results-oriented in supporting complex and results-driven operations, able to identify goals and priorities and resolve issues in initial stages. Exercise the highest level of discretion and can be entrusted with sensitive and confidential materials. Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy, efficiency, and achieve organizational objectives. Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Visio & Illustrator). Bilingual in Spanish both written and oral.
WORK EXPERIENCE
Jan 2010 – Present Executive Assistant
Gentiva Home Health Phoenix, Arizona
Provide high-level support to Area Vice President of Operations, Area Vice President of Sales, Director of Sales, Clinical and Education Managers responsible for operations in 5 states and close to 50 million dollars of revenue. Manage accounts payable, receivable, and payroll.
Reduced company employee reimbursements by identifying improper submissions on expense reports for over $1,500
Negotiated reduced room rates with large hotel chain for a total savings of $12,000/year
Effectively coordinated location of new office space, negotiated lease, planned furniture move and office set-up.
Maintain and process all HR related documentation for new hires, terminations, transfers and audits
Developed and categorized a filing system organizing personnel files for 13 offices across 5 states
June 19, 2007 – Assistant Project Manager, Commercial Department
Oct 31, 2009 SunCor Development Tempe, Arizona
Provided fundamental support as Assistant Project Manager to various Project Managers charged with the land development and sale of over 280 acres in the west valley.
Tracked all retail, land, asset, and joint venture sales from contract execution to close of escrow, including interaction with escrow agent, buyer, and brokers during the transactions
Coordinated creation of leases, amendments and tracked through final lease execution
Undertook property management duties for shopping center when short-handed. Improved tenant relations reduced vacancy in center by amending lease rates, trimmed common area services to center by securing reduced contracts with vendors
Prepared budget for the department, approved invoices and coordinated broker commission payments through escrow
June 9, 1997 –
June 9, 2007 Executive Assistant to the Vice President of Resort & Golf Management & the Executive Vice President of Commercial Development
SunCor Development Company Tempe, Arizona
Effectively supported two top Executive Vice Presidents for different departments as well as additional managers with heavy schedules and meeting organization.
Organized board presentations, status reports, marketing reports and packages for distribution to real estate brokers and / or potential clients
Facilitated contracts, leases, agreements, and amendments for final execution of over 200 land and / or building sales
Supervised Administrative Assistant position for the department as well as maintaining equipment, supply orders, special events, and team-building outings
June 19, 1995 –
June 9, 1997 Administrative Assistant to Project Manager of Tatum Ranch Master- Planned Community
SunCor Development Company Tempe, Arizona
Provided all facets of administrative support to Project Manager of master-planned community until project successfully sold all land parcels to home builders in north Phoenix.
Acquired additional responsibilities as the Contract Coordinator fulfilling contract requirements, coordinated with title companies and processed over 500 lot closings
Back-up for the President and CEO, Vice President & General Counsel, Vice President & COO and the Director of Acquisitions
Promoted to Executive Assistant of Vice President of SunCor Resort and Golf Management
Arizona State Notary Public
Leadership Development Program