Samantha House
Racine, WI *****
******.**@*****.***
Education:
Union Grove High School, Union Grove, WI, Graduated: 2007
Work Experience:
December 2009- January 2011, Autumn & Company Inc., Executive Assistant, Racine, WI
• Experience in all aspects of administrative duties and support
• Ability to adapt to a wide spectrum of office environments, under constantly changing situations
• Supervise, train, and manage new and current employees
• Interview and conduct background checks of potential employment candidates
• Review employee time sheets and manage employee payroll
• Establish company standards and procedures
• Utilize Microsoft Word, Excel, PowerPoint, and Outlook
• Responsible for the growth of a company
• Answer telephones professionally and acquire accurate messages
April 2008-July 2009, Guaranty Bank, Sales Associate, Racine, WI
• Responsible for efficient and accurate processing of banking transactions
• Assist customers with fulfilling their needs, wants, and desires
• Provide world famous customer service
• Responsible for the currency and paperwork within assigned teller station
• Answer telephones professionally and acquire accurate messages
June 2007-April 2008, The Buckle, Sales Team Supervisor, Racine, WI
• Responsible for daily store operations
• Supervise, train, and manage new and current employees
• Provide support and assistance to all employees
• Provide world famous customer service
• Motivate and lead employees in sales, presentations, and daily responsibilities
November 2005-December 2007, Chuck E. Cheese, Sales Associate/Server, Racine, WI
• Present customers with menu and package options
• Assist customers with purchasing meal and entertainment packages
• Greet and entertain customers while in character costume
• Acquire accurate customers orders for meals
• Provide world famous customer service
• Assist customers with fulfilling their needs, wants, and desires
• Serve customers their meals and beverages
November 2004-May 2006, Subway, Sandwich Artist, Oak Creek, WI
• Greet customers upon arrival
• Create customer desired sandwiches
• Provide world famous customer service
• Assist customers with fulfilling their needs, wants, and desires
• Present and assist customers with purchasing meal combinations
• Operate a cash register and return the accurate amount of change to customers
• Sanitize work and customer areas according to protocol
Skills/Qualifications:
• Knowledgeable of several computer operating programs
• Experience with QuickBooks, Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to type 75 words per minute with a 95% accuracy rate
• Excellent organizational, problem solving and active listening skills
References:
Available upon request