Accounts Receivable, Customer Service,General Office
Resume:
Patricia K. Hankerson
Miramar, FL 33025
Summary:
Experience in banking as a teller and loan processor. Experience in accounts receivable. While working, was able to graduate with two associate degrees: A.S. in Secretarial Science and A.A. in Business Administration. Hard working and highly motivated with a strong work ethic. Consistently goes beyond the requirements of the job to achieve company goals. Works well independently as well as collaboratively in a team setting.
Core Strengths: General Office, Customer Service, Relationship Building, Detail-Oriented, Team Player, and Dependable
Experience:
University of Fort Lauderdale Lauderhill, FL
Bursar Feb. 2003 to Apr. 2010
Prepared daily deposits for the bank.
Processed cash, checks, and credit card payments and then applied to student’s account.
Balanced weekly accounts receivable and other financial reports. Mailed out monthly invoices
Made collection calls to delinquent student accounts thereby reducing delinquency by 30%.
Prepared check request for payment on vendor and other office bills.
Eastern Financial Federal Credit Union Miramar, FL
Loan Processor Nov. 1997 to June 2002
Compiled, verified and processed information for car loan applications.
Prepared and processed loan applications for funding reducing paperwork by 30%.
Maintained close personal contact with dealers on pending applications.
Contacted dealers to verify information on loan application and to request missing documents.
Processed credit applications and contracts.
Nurre Caxton Sunrise, FL
Accounts Receivable Clerk (Temp)
Oct. 1996 to Nov. 1997
Performed calculations, posting and verifying to obtain financial data for use in maintaining
accounting records.
Verified details of business transactions, such as funds received, disbursed and totaled accounts.
Posted details of business transactions.
Typed vouchers, invoices, checks, account statements, reports and other records.
Applied overpayment charges to customer’s account and prepared vouchers for refund.
Additional Experience:
Republic Security Mortgage Lauderhill, FL Loan Processor (Temp)
Peoples National Bank Miami, FL Bank Teller/Loan Assistant
TRW REDI Property Data Plantation, FL Accounts Receivable Clerk
Education:
Miami Dade College (North Campus) Miami, FL
A.S. Secretarial Science and A.A. Business Administration
1976 to 1982
Computer Skills:
Windows, Word, Excel, QuickBooks, and Outlook
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