Business Analyst - Retail

SachinViswasam Devasahayam

SUMMARY

Experience in Business process re engineering projects

Experience in Business process modeling using provision

Expertise in preparing artifacts like – Vision Document, Use Case Document, Use Case model, Use Case Specification, Business Requirement document Requirement Traceability Matrix, Business Risk Assessment, and Test Cases.

Expertise in translating user requirements (business requirements) to software requirement specifications or basic systems requirements specifications as input to the software developers.

Experience in facilitating brain storming sessions and workshops with clients

Experience in working with the business users in order to capture the business requirements.

Experience in defining the as is business process and to be business process

Experience in handling organizational change management activities for a global application.

Strong knowledge in process modeling and experience in Metastorm provision and Microsoft Visio

Expertise providing business and technical solutions to existing and anticipated business problems & requirements

Handled global deployment of two applications across Asia, Europe and America.

Domain Expertise in

o Supply Chain Management, Retail , Logistics, Warehouse and Distribution

o Ocean Freight , Air Freight, Sea Air Shipment, Air Sea Shipment

o Just In time logistics

o Procurement

o Material Management

o Vendor Evaluation

o Customs Clearance

o Port, Vessel and Container Handling

SKILLS SUMMARY

Operating Systems: Windows 2000 Advanced Server, Windows-2000 Professional/ 95/

98/ NT/ XP, MS-DOS

Languages:

Databases: SQL Server

Web Applications/Servers:

Tools: Visio, Provision process modeling tool

Networking:

Hardware:

Others:

EXPERIENCE HIGHLIGHTS

Accenture, Singapore

Sep 2011 – Till date

Consultant – Logistics, Retail and Consumer goods industry

Tasks.

Business process modelling using Provision modelling tool.

GAP Analysis of as-is business processes

Define and design to be business processes

Assist end-users in articulating business requirements

Coordinate workshops and brain storming sessions

Prepare business requirement document

Preparing use case documents

Get sign offs from all relevant project stakeholders on all project deliverables

Analyze and manage organizational change impact on the current systems environment, people and process

UST Global, Tamil Nadu, India

March2010 – July 2011

Associate consultant

Project : EA Merchandizing

Client: Walmart

Duration: (March 2010 - )

Roles & Responsibilities

Designation: Associate consultant

Tasks.

Business process modelling using Provision modelling tool.

GAP Analysis of as-is business processes

Define and design to be business processes

Assist end-users in articulating business requirements

Coordinate workshops and brain storming sessions

Prepare business requirement document

Preparing use case documents

Get sign offs from all relevant project stakeholders on all project deliverables

Analyze and manage organizational change impact on the current systems environment, people and process

Cognizant Technology Solutions, Tamil Nadu, India

July 2008 – November 2009

Associate consultant

Client: DHL

Project : Asset Management system (Business process re engineering project)

Duration: (July 2008 –Oct 2009)

Roles & Responsibilities:

Designation: Associate consultant

Tasks.

Working with business users and project stakeholders to define as is business processes and also to design to be business processes.

Work with business users and project stakeholders to deliver business solutions for existing and anticipated problems

Coordinating with clients for requirement gathering.

Facilitate brain storming sessions and workshops with clients

Deliver artefact’s like – Vision document, Business process re engineering document, business requirement document, software specification document, use case document, use case model, High level and low level business process flow (to be and as is ), Business Impact analysis document.

Work with the delivery team (software development and testing team) for successful implementation of the project

Responsible for organizational change management. To ensure change management is carried out successfully to ensure a low business impact.

Get sign offs from all relevant project stakeholders on all project deliverables

Co ordinate with the delivery and Business Units from various locations and ensure that the application is built as per the requirement of the Business Unit and that deadlines are kept

Co ordinate with the testing team for System Testing / Functional testing and Integration testing.

Work along with the business Unit during UAT

Ensure Global deployment of the application

Software Used: .net, Sharepoint

Client: Fortune Nestle

Project : Trade promotion and reporting system

Duration: (Nov2009 – Feb 2010)

Roles & Responsibilities:

Désignation: Associate consultant

Tasks.

Define the as is process, identify issues and gaps and design the to be process.

Responsible for key deliverables like – Business process re engineering document, High level and low level ‘as is’ and ‘to be‘ business process flows , Business impact document, business requirement document, software specification document, use case document and test cases

Assist end-users in articulating business requirements and evaluate process solutions against the documented business requirements.

Get sign offs from all relevant project stakeholders on all project deliverables

Co ordinate with the delivery team for the successful implementation of the project

Co ordinate with the delivery and Business Units from various locations, and ensure that the application is built as per the requirement of the Business Unit and that deadlines are met.

Co ordinate with testing team for System Testing / Functional testing and Integration testing.

Work along with the business Unit during UAT

Software Used: CRM Siebel and SAPMM

UST Global, Kerala, India

Dec 2006 – June 2008

Business Analyst

Project : Forecast Integration and Planning Tool

Client: Safeway

Roles & Responsibilities:

Designation: Business Analyst

Tasks.

Coordinate with the client for business requirements gathering, supporting the customer communication and providing general support to the Project Manager towards delivery of the project.

Preparing artefacts like – Vision Document, Use Case Document, Use Case model, Use Case Specification, Glossary Document, Requirement Traceability Matrix, Use Case supplementary specification, Business Risk Assessment, Test Cases, Use case diagrams, Flow diagrams.

Analyze and document business needs, prepare business requirements documentation

Assist end-users in articulating business requirements

Prepared project schedule and resource requirements as part of the output of the planning and analysis phase

Worked with the software development team during the construction phase

Monitor progress of the project and update the status to the business user, project stakeholders and project management

Assist the test team in the planning of testing activities to ensure that business requirements are proved, assist testing team in the preparation of Test Plan and Test Cases, doing functional testing.

Coordinate with the clients’ for sign off.

Coordinate with the client and project team during UAT

Support the project throughout its lifecycle by explaining and answering queries or issues regarding new functionalities & processes; involvement in process and organisational improvements in conjunction with the Business, supporting project representatives and their associated departments during the implementation phase of the project.

Software Used: Java

Software Used: Java and SAP MM

Draft cargoways India

Aug 2005 – Dec 2006

Manager – Import Logistics (Air and Sea)

Roles and Responsibilities

Functional:

Business development and Managing air and sea logistics operations

Monitoring and managing vessel and flight planning

Managing cargo planning

Development of Warehouse and Distribution.

Business Development – Domestic and International

Work in Close relation with Container Corporation of India to ensure smooth

Movement of containers to various Inland destinations in India

Handling and Providing the Entire Logistics Solutions like Forwarding and Customs

Clearance and Inland Trucking for some Major Clients

Provide Just in Time Logistics to Clients like Century Plywood, Zebra Pens etc.

Responsible for Point to Point Container movement

Analyzing the market on the basis of the demand and supply factors of containers and deciding to move or not to move container’s to a particular sector. Motive is to reduce empty reporting of containers.

Responsible for the company’s Logistics movement Ex Nepal to Kolkata/Haldia and vice Versa. Major export commodity being Carpet, Handicrafts and Garments to various European and US destinations

Expo Freight, Kolkata, India

May 2002 – Aug 2005

Assistant Manager – Logistics (Air and Sea)

Project Implementing ERP Package Etrans for the Organisation

Duration: (Oct 2002 – Feb 2004)

Roles & Responsibilities:

Designation: Assistant Manager

Role: Business Analyst

Tasks.

Technical:

Responsible in preparing artefacts like – Vision Document, Project Schedule, Business Case.

Translate user requirements to business requirement specifications or basic systems requirements specifications as input to the software developers to address the user request

Co ordinate with the project team to analyse the gaps in requirement gathering and to bridge them in.

Monitor the project schedule and budget

Assisting in preparing Test cases and in Testing

Functional:

Responsible of the entire Logistics / Shipping portion, Just in Time Logistics of Multinational Clients like – Tommy Hilfiger, Caterpillar, Sona Koya, Amaron Batteries

Development of Warehouse and Distribution.

Business Development – Domestic and International

Work in Close relation with Container Corporation of India to ensure smooth

Movement for containers to various Inland destinations in India

Handling and Providing the Entire Logistics Solutions like Forwarding, Customs

Clearance and Inland Trucking for some Major Clients like - British Trimming, Magic woods.

Responsible for Point to Point Container movement

Analyzing the market on the basis of the demand and supply factor of containers, and deciding to move or not to move container to a particular sector. Motive is to reduce empty reporting of containers.

Software Used: Etrans

EDUCATION, TRAINING & CERTIFICATIONS

Education Details

o Masters in International Business (M.I.B) From Bharathiar University, Coimbatore, Tamil Nadu.

o Bachelors Degree in Economics. From Kerala university, Kerala.

Training Details

o Six Sigma training from Cognizant training academy

o Business consultant Training from Cognizant training academy

o ARIS Training

Certification :

o Port handling training from Port Singapore authority

o Certified Metastorm provision process modeling expert

Contact Details

Email - **************@*****.***

Mobile: + 65 86118127

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