Executive Administrative Assistant/Office Manager
Resume:
Renardo L. Offord
***** ***** *****, **********, ** 22193 ******.**********@*****.***
EXECUTIVE ASSISTANT/OFFICE MANAGER
Appointment Scheduling ~ Travel Arrangements ~ Meeting Coordination ~ Document Creation ~ Travel & Expense Reports ~ Special Projects ~ Meeting Planning ~ Customer Service ~ Office Management
STRENGTHS
Skilled and dedicated Executive Assistant/Office Manager with more than 16 years’ experience coordinating, planning and supporting daily operational and administrative functions.
• Demonstrated capacity to provide comprehensive support for executive-level staff; excel at scheduling meetings, coordinating travel, and managing all essential tasks.
• Proven track record of accurately completing research, reporting, information management and marketing-support activities within demanding time frames.
• Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• Highly focused and results-oriented in supporting complex, deadline-driven operations, able to identify goals and priorities and resolve issues in initial stages.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher), as well as several accounting software (Great Plains, PeopleSoft).
EXPERIENCE
Jun 2007 - Dec 2008 Manufactured Housing Institute
EXECUTIVE ASSISTANT
• Performed various administrative functions for the CEO. Responsibilities include faxing, filing, and conference room set-up for in-house meetings, preparing various reports, and working on special projects.
• Scheduled and managed the CEO’s heavy calendar requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of meetings.
• Served as the primary contact for all member-related queries and customer service issues. Prepared board reports and updated and maintained membership rosters.
• Directly oversaw all office management services, including supply inventory/ordering, vendor invoicing/payments, and contract negotiations for all office equipment/maintenance and facilities management.
• Prepared memos, emails, and statements on behalf of CEO to company and/or senior level management. Scheduled conference calls and on/off-site meetings.
• Prepared expense reports and reconciled corporate card bills monthly for CEO and executive directors. Interacted confidently and gracefully with executive directors and all levels of staff.
Feb 2004 – May 2007 Fairfax County Public Schools
OFFICE MANAGER
• Provided executive support to the principal and asst. principal of an elementary school in the Fairfax County School system. Supervised three office personnel; coordinated monthly staff meetings and successfully mediated staff conflicts.
• Maintained daily office operations; controlled and monitored financial management reports; inputted time submittal of office staff, teachers and other school administrators. Reconciled monthly bank and credit card statements.
• Oversaw school budget in excess of $3M dollars; negotiate vendor prices for office supplies, furniture and other office equipment; receive cash and checks to process for weekly deposits. Attend county financial meetings for budget reviews and updates with policies.
• Oversaw entire school renovation to include ordering of furniture for office, carpeting for classrooms and conference room tables. Tracked renovation expenses and created a monthly report for principal.
Sep 2000 – Jan 2004 Guest Services, Inc.
EXECUTIVE ASSISTANT
• Provided continuous, high quality support to the Vice President of Operations; maintaining the calendar and reviewing and following up on emails, incoming correspondence and telephone calls addressed to the Vice President.
• Attended job fairs to recruit new employees for food service team. Assisted with all special projects for the division. Circulated candidate and employment information throughout division.
• Coordinated travel and accommodations for staff by use of travel agency and on-line network. Processed expense reports and submitted for payment, ensuring all travel details was included.
• Responsible for conducting candidate interviews; screened new hire packages to ensure background checks and necessary pre-employment forms were properly completed for District Managers viewing.
• Oversaw an annual budget in excess of $400M. Prepared monthly budget reports; reviewed all unit financials and notified managers of food cost errors. Created monthly profit/loss statements for monthly budget meetings.
• Organized semi-annual district manager’s meetings, including site selection, catering and preparation of appropriate materials. Prepared slide presentation and arranged for audio/video equipment at meeting location.
ADDITIONAL EXPERIENCE
Verizon (formerly Bell Atlantic), Administrative Assistant (Sep 98 - Aug 00)
Capital Podiatry, Collections Clerk (Dec 94 - Aug 98)
MILITARY EXPERIENCE
Jun 1985 – Nov 1994 United States Army
PERSONNEL MANAGEMENT SPECIALIST/INFORMATION SYSTEMS MANAGEMENT SPECIALIST
• Supervised five personnel within the systems automation department. Maintained and downloaded information upon request from the Standard Installation Division Personnel System (SIDPERS).
• Processed and reviewed reports to ensure accountability and accuracy. Compiled and maintained personnel records; updated information such as: Personal Data Cards, Compensation Benefits, Group Life and Health insurance.
• Responsible for maintaining database with over 15,000 records for Department of the Army.
EDUCATION
Information System Management Specialist Course, Bamberg, GE 1991
Personnel Management Specialist Course, Ft Benjamin Harrison, IN 1986
Cameron University, Lawton, OK 1986-87
College of Lake County, Great Lakes, IL 1988-1990
Englewood High School, Graduated 1985
References available upon request
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