Customer Service High School
Resume:
Lucy Rosa Parra Nordvold-Young
**** *. **** **** * Phoenix, Arizona * 85017
E-mail Address: *************@****.***
Cellular: 602-***-****
CUSTOMER SATISFACTION
Objective
I am interested working with a growing company; where I am able to use my knowledge on a daily basis and interact with customers and help them resolve any necessary problems or assist them in any shape or form. I would be thrilled to have an opportunity like this; to grow with a company such as your own. Where not only can I expand my horizons but I’ll be able to blossom as an individual and only keep on striving until I reach success. I hope that working with your company, I’m able to learn the required skills in order to survive in this harsh world today and make my imprint, one day.
Experience
Customer Service
Cash Handling
All Microsoft products
Typing: 100 wpm
Working in fast paced environment
Multi-phone line
“Can do” attitude
Prompt and accurate
“The purpose of learning is growth, and our minds, unlike our bodies, can continue growing as we continue to live” -Morris Adler
Work Experience
Revolution Distribution* 940 W. Rice Street Ste W * Blythe, California * 92225 * 602-***-****
Duties and Responsibilities
June 11 to Aug 11
Make sure to be on time and accurate
Make sure all product are accounted for
Place proper labels on product; in an orderly fashion and time
Make boxes
Package all product into finished boxes
Send finished product to correct department to be shipped out
Leslie’s Service Department* CSR* 3925 E. Broadway Rd #100* Tempe, Arizona* 85040*602-***-****
Duties and Responsibilities
April 10 to October 10
Make sure to be prompt and on time
Set up appointment for technicians to come out to customers property
Verify account information
Verify telephone number and address of service
Verify appointment date/time
Assist customers with any question, concerns or complaints
Contact local Leslie’s and confirm parts are in stock or have been ordered
Transfer customers to proper department
Ensure customer satisfaction
Quik Cash * Teller/CSR * 7812 N. 12th St * Phoenix, Arizona * 85020 * 602-***-****
Duties and Responsibilities
April 09 to July 09
See if customers qualify for Payday Loan
Cash checks
Assist customers by processing money orders
Constant verification
File/Fax Alphabetically
Answer multi-phone line
Ensure guest are treated professionally
Make sure all money is accounted for
Cracker Barrel * Waitress * 606 S. Watson Road * Buckeye, Arizona * 85326 * 623-***-****
Duties and Responsibilities
April 08 to Aug. 08
Welcome and greet all guest
Take food/beverage orders
Make guest feel at home
Maintain constant cleanliness and sanitation
Make sure food/bill are out in an orderly fashion
Take any concerns or complaints
Always keep a happy and upbeat atmosphere
SMILE J
Julio G’s * Hostess * 12631 N. Tatum Boulevard * Phoenix, Arizona * 85032 * 602-***-****
Duties and Responsibilities
July 07 to Jan. 08
Give first impression of the restaurant
Give proper salutation to incoming and outgoing guest
Seat guest in an orderly fashion and time
Take any concerns or complaints
Assist guest in anyway possible
Take reservations/ set up for dinner party’s
“ Every moment is an experience” -Jake Roberts
Education
Sunnyslope High school
2007 Graduate
35 W. Dunlap Ave.
Phoenix, Arizona 85021
“A smile is like a passport, it’ll take you places you want to go.” -Unknown
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