Registered Nurse Customer Service

*** ***** ***** *********,******** ***** Tamara Dixon

Summary of qualifications I am a highly seasoned and skilled psychiatric nursing professional with extensive experience in varied environments. My goals are to continue serving patients with diverse needs in acute inpatient settings as well as institutional settings. I am interested in learning new skills as well as continuing my education.

Education Frederick Community College

RN Program

Obtained Associates Degree RN in 1996

Received Rainbow 42nd Division Scholarship for community involvement and academic achievement.

Professional experience October 2010- September 2011 Genesis HealthCare

RN Charge Nurse

Responsible for medication administration, treatments and ongoing assessments of assigned patients in long term care unit. Obtained labs as needed. Obtained Orders from CRNP and MD as needed and documented in electronic chart. Delegated duties to GNA’s and supervised delivery of patient care.

February 2010 – September 2010 Washington County ARC

RN Delegating nurse

Responsible for Case Management for developmentally disabled clients. Maintained accurate medical records. Performed full health assessments and coordinated health appointments with community providers. Attended Individual Treatment Team meetings. Supervised and assisted Certified Medication Techs to ensure accurate MARS and Physician orders.

April 2006 - November 2009 Winchester Medical Center

Crisis care / Intake nurse

Responsible for assessment of ER patients seeking psychiatric referrals and/or admissions. Maintained 24-hour crisis hotline for community members seeking referrals or needing support with mental health issues. Received requests for admissions from external agencies and sister hospitals. Responded to consultation requests for substance abuse patients needing assessment and referrals for a variety of addiction needs. Worked with insurance companies to obtain pre-certification prior to admissions. Performed in capacity of staff nurse on the units as needed.

October 2005- March 2006 Chambersburg Hospital

RN Staff Nurse

Responsible for admission assessments and daily documentation of assigned patients in the patient behavioral health unit. Administered medication as ordered and provided treatments per physician order. Reported on all patients under my care and documented daily in charts per policy. Monitor symptoms, side effects and ongoing psychiatric and somatic needs.

March 2001 – October 2005 Mountain Manor Treatment Center

RN Detox Nurse

Performed admission assessments of patients in various phases of chemical detoxification. Monitored vital signs and symptoms and administered medications per physicians’ orders. Worked as part of interdisciplinary treatment team. Treated a wide range of patients including pregnant women and their infants and children.

December 1996 – August 2000 Springfield Hospital Center

Registered Nurse Charge

Responsible for clinical and administrative supervision of RN’s, LPN’s and non-licensed staff. Functioned as integral part of interdisciplinary team. Assisted patients and their families with educational needs as it pertained to their illness and ADL needs. Observed and managed therapeutic milieu. Clinically privileged in Supportive Individual Treatment and certified to perform veinipuncture. Completed manager orientation at Springfield Nursing Education Dept. Completed HIV Train the Trainer program and attended external trainings as able.

Objective To be part of dynamic team treating long term patients with mental and physical health needs.

Awards received Received outstanding customer service award at Winchester Medical in October 2009 for exceptional care to patient in ER. Earned Magnet status pin in 2009. Earned third place in poster contest for research project at Winchester Medical in 2008. Have awards for excellence in Nursing by peers in 2007.

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