Manager General

Resume

Manuel Michael Velasquez Jr.

**** **** *** ****

Vineland, New Jersey 08360

Home: 856-***-**** –- Email: ***********@***.*** – Cell: 609-***-****

Skills: Well organized, critical to details and to customer satisfaction, managing multiple facilities, large special event planning, complete kitchen and dining room management, major meal planning, budgeting, staffing, vendor resource, excellent conceptual skills, general HR management, contract negotiating, marketing & promotions, general transportation CDL issues, facility maintenance, local & state code officials, project planning and development, Microsoft Word, Excel, PowerPoint, Publisher. Minor CAD computer designing, PMS and Opera, front office operations. Hotel and Casino floor operations experience.

Experience: Holiday Inn Express & Suites Jan 2012 to July 2012

Vineland, New Jersey I have direct references and phone numbers

General Manager Kerry Fledderman 908-***-****

Laid Off Vaughn Fleatcher 856-***-****

Report Directly to Owners

General Manager of a 100 room suite hotel average occupancy mid to high 70%, ADR $84 managed a major renovation of rooms and facility. IHG General Manager Certified, IHG Risk Management Certification – A Rated hotel within a three month period. 120 rank out of 1850 hotels.

Hyatt Regency Princeton April 2010 to Dec 2011

Princeton New Jersey 609-***-****

Executive Housekeeper Matt Slippoy - 917-***-**** Executive Asst. Rooms Executive

Promoted; Department Head of the Housekeeping department. Increasing service scores and superior staff opinion score of 4.85 placing the hotel number five in the region and sixteenth in USA. I was able to Revitalized the laundry department to run efficiently at the same time narrowing down payroll expense effecting overall hotel service scores, Implemented deep cleaning procedures and schedules for the entire hotel.

Hyatt Regency Princeton September 2006 to April 2010

Princeton New Jersey 609-***-****

Front Office Manager Direct Supervisor – Jason Moore

Executive Asst. Rooms Executive

Promoted to a Department Head of full Front Office Operations to include scheduling, accounting, budgets, and planning, complete front of the house customer services, event and meeting planning, training and development. Agents, bell and valet as well as Concierges services, PBX and the Hotel Assistant Managers. Manager of the 1st Quarter 2008 and 2009

Hyatt Regency Princeton October, 2005 to September 2006

Princeton New Jersey 609-***-****

Asst. Hotel Manager Direct Supervisor – Sal Perez

Executive Asst. Rooms Executive

Front Desk Operations, night auditing, general hotel operations including guest services and security of property. Assisting the GM and Rooms Director with daily hotel operations. Manager of the 1st Quarter 2006

Horizon National Healthcare September 1996 to August 2005

Vineland, New Jersey 08361 Direct Supervisor George Galletta Vice President CEO / President

Managing general operations, 200 plus employees as well as entertainment & dietary operations for four facilities, the largest 20,000 sq. ft the smallest 12500 sq ft. managing budgets, P&L’s and staffing. Project planning and development of new properties.

Education: Cumberland County College Currently Attending

Major: Business Management\Finance

Member of Alpha Beta Gamma International Business Honor Society

Member of Phi Theta Kappa International Honor Society

Certifications: Certified Food Service Sanitation Manager 1998

Food Protection Manager Certification 1998

Emergency Medical Technician as a volunteer for 8 years not current

Managers Training Modules I & II Showboat Hotel Casino

CPR & Basic First Aid Certified Current

Bloodborne Pathogens Certified

IHG General Manager’s Certification

IHG Risk Manager’s Certification

References: Maryann Lang – /Friend/business associate, Interior Decorator

Since 1999 609-***-****, 1 Willoughby Ln., Southampton, NJ 08088-9772

Mary Edwards Clark / Friend / Newspaper Executive

Since 1988 609-***-****, 504 Blue Bell Dr., Northfield, NJ 08225

Eddie Chan / Friend / CEO Trans Pacific Bank

Since 1999 415-***-****, 20 Carnelian Way, San Francisco, CA 94131-1732

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