Heavily Expierenced Retail District manager
Resume:
Vicente F. Evangelista Jr.
Kennesaw GA, 30152
Home: 770-***-**** / Cell: 706-***-****
*********@*******.***
Employment History
****- ****, ******** *******, *rea Operations Manager, Family Dollar Inc.
• Oversee 21 stores with combined annual sales of $ 21.5M. Ensure day to day operations are being performed and that the store is maximizing it’s profitability within company guidelines while providing superior customer service.
• Review weekly reports for sales opportunities and compliance throughout the District on Company standards and procedures.
• Responsible for Controlling District Shrink and ensuring its performance at the expected Company level and goal.
• Responsible for Overall District Payroll Control, People P & L, Shrink Turnover, Sales, P&L, and Overall Conditions, completion of weekly tasks, satisfactory District sales performance and acceptable District Shrink Results.
• Responsible for Sales forecasting and payroll Budgeting for all stores every quarter.
2004 – 2007, Performance Manager, Family Dollar Inc.
• Oversee approximately 26 stores to ensure that everyday functions and company policies are being performed to ensure maximum store profitability is achieved.
• Assist in preparing stores for annual inventory to ensure proper counts and data integrity while minimizing losses due to shrink.
• Responsible for grading stores on Company points system to ensure policies and everyday procedures are being performed daily.
• Analyze weekly reports on sales and payroll budgets to ensure accurate reporting and projecting solutions to potential issues within any store.
• Work closely with Vendors to ensure highest amount of Gross Profit is achieved within rules and guidelines set by the Company.
• Assist Store Managers in providing solutions and guidance within their stores to achieve maximum performance and profitability.
2003-2004, Store Manager / Asst. District Manager, Family Dollar Corporation
• Responsible for opening and preparing the store for business and closing the store.
• Oversee approximately 16 stores to ensure everyday functions and company policies are being performed.
• Checked vendors in on a daily basis to ensure quality sales and stock.
• Oversee preparations for annual inventory to ensure accurate counts and data integrity.
• Completely responsible for cashier functions and ensuring that proper register procedures are followed and applied.
2002-2003, Customer Retention Supervisor, Comcast Cable Company
• Provided customers with prompt and quick reactions calls.
• Contributed to a customer friendly environment while maintaining a professional attitude.
• Accurately entered all transactions into a database while maintaining a calm and professional attitude to continue to assist customers with their issues.
• Oversee a team of 8 experts who specialize in retaining customers while providing excellent customer service.
1998-2001, Store Manager, Certified Training Manager, Eckerd Drugs
• Making deposits and performing day to day functions associated with job title.
• Assisting with register functions during increased business hours.
• Responsible for training new employees and properly preparing them to perform their jobs while providing information and tools to succeed.
• Responsible for store orders as well as ad sales, price changes, markdowns and schematic changes were also some of my other duties.
Education
• Diploma, George P. Butler Comprehensive High School, 1990-1994
• Augusta State University, 1995-1997
Computer Skills
Microsoft Word, Microsoft Word Perfect, Microsoft Excel, PowerPoint, Adobe Acrobat, Email, Internet Components and P.O.S Operating systems.
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