Customer Service Representative

**** **** *** **●Hickory, NC*****●828-***-****●**********@*****.***

ChristyBanks

Objective

To obtain a career where I have the ability to learn, grow and retire with the company.

Summary

Childcare, sales, and customer service

I am a go-getter, who is willing to do anything to obtain my goal. When given a task, I always make sure that it is complete before I leave from work or wherever I may be.

Skills and Accomplishments

Basketball Coach

Since 2006 until 2011

I take great pleasure in teaching young children how to play the sport of basketball. I believe that our future is within the hands of our young people and they will only become what we put in them.

Professional Experience

09/2011 04/2012

AonHewitt

Charlotte, NC

Customer Service Representative

I assisted customers with health benefits, as well as 401K. 401K consisted of moving money within the stock market, processing loans, and complete distributions from the 401K plan.

05/2010 09/2011

Rosenwald Preschool Academy

Maiden, NC

Assistant Teacher

My main job was to watch the children. I also completed the planning agenda for the week, which helped keep a more structured atmosphere for the kids. I would occasionally prepare breakfast, lunch, and snack for the children.

10/2008 02/2010

Convergys

Hickory, NC

Resolution Specialist

Making sure the customers are satisfied about their wireless service. I worked for Convergys and we served as AT&T wireless service customer service representative. I accepted inbound phone calls to assist customers in understanding their wireless bills, troubleshoot phone issues and help them start new mobile services with AT&T.

07/2005 05/2006

Old Navy

Hickory, NC

Cashier

Make sure that all customers are happy with the items they are purchasing and keeping the cashiers area clean for service.

Education

Degrees

08/2000 05/2003

Newton-Conover High School

Newton, NC

High School Diploma

Awards

Who’s Who Among American Students, 05/2003

Professional and Community Memberships

National Basketball Association

Youth Leader at Maiden Chapel Baptist Church

Personal Interests

Playing Softball

Reading

Coaching Basketball

References

Teri Moss Phone: 828-***-**** Email:****************@***.***

Customer Service Representative, Fiserv, Inc.

Barbara Ramseur Phone: 828-***-**** Email:********@**********.***

Director of Operations at Rosenwald Preschool Academy

Contact this candidate